The Fairmont Sonoma Mission Inn & Spa

The whole reason we went to the Fairmount was for the spa. All services were full, so book ahead! The spa was also loud. Which sucked. The regular pool ended up being much quieter. The service is great, and it should be. This resort was more expensive than my Honeymoon.

I would not recommend anyone to stay at this hotel for over $200/night. I spent close to $700 for a night, expecting top-tier accommodations and service, and what we received instead was a miniscule room, nothing included in the resort fee, and hair on our morning breakfast. There were other issues, but that's the gist of it. For that amount of money, I expected something as luxe and beautiful as the Meadowood, or Farmhouse Inn. This is not that; don't expect anything above the standard of any airport hotel if you choose the Fairmont. From the moment we arrived by car at 11am on Saturday to a complete absence of a valet, (we waited for 15 minutes), we opted for the guest parking and found ONE spot available. When we returned after dinner, we had to park illegally because both the valet parking and the guest parking were completely full. They allowed for early check-in at 12pm, but when we got to our room, I was stunned to see that it was only slightly larger than a bathroom, maybe 10'x12', with a standing shower jammed into the corner of the closet-sized lavatory. There was an adjacent private 'deck' from our room, with visible signs of dry rot when looking at the door frames. The patio overlooked a dumpster and a service area, where we heard numerous employees complaining about the guests. The patio also overlooked a private residence with an extremely vocal barking dog. I have more to say, but have run out of characters. Take-away: Book somewhere else.

In the 80’s this may have been a top tier hotel, however, the room desperately needs an update. We were placed in a room that smelled stale, when we ran the fan for circulation the noise proved more of an issue.There were stains on the upholstery, shabby carpet and chipping paint.Not to knock the wedding that played music well into the evening,but a solution might be to at least house wedding guest close to the venue as our room was basically in the parking lot and heard everything. I would be remiss if I did mention Liz from management who tried to make reparations by offering for us to move rooms and taking care of the resort fee and parking, but simply not giving people a subpar room would have been the best option.

Big pretentious rip-off. Rates are about 3x what this hotel is worth. Be sure to check your itemized bill. We were billed for valet parking, which we did not use, and additionally, our confirmation invoice indicated that parking was to be free. This appears to be a scam they are running, hoping that guests don't check their itemized bills carefully. The self-serve lot was so consistently full that we had to ride with other family members, who were staying elsewhere (smart) in order to not lose our parking space. Even with the exorbitantly high rates ($700 per night), we were charged $39. per day resort fee. Additionally, if you wanted to use the mineral pools (which appeared to be nothing special) guests would be charged yet an additional $39.00 each per day. Even if you are a hoity-toity with unlimited money to burn and don't care about rates and extra charges, the rooms fall short. The room was very small. There were no elevators for guests in the buildings we stayed in - what do the handicapped and seniors do? The hallways were only slightly better than a Tenderloin Hotel, and the hallways and lobby had a strange odor, like mold or bug spray. Will never use again.

The television in the room purposely blocked the Fox network channel from the customer. Each of the five days I was there fox channel did not work five MSNBC and CNN and all other channels working perfectly . The corporate people at Fairmont Hotel should be made aware of this Issue.