Had doubts the moment I stepped in the door! It got much worse at every turn specifically:
- Entire checking room smelled of old soiled carpet/furniture
- Ice maker did not work
- The room smelled horrible! Carpet, bed, pillows, curtains. Most disgusting place I have ever booked on Expedia!!
- We were in the room less than 20 minutes when my wife payed down to rest and she smelled fecus. It seemed to come from the pillows, bed cover, sheets or bed.
The pillows on my bed smelled like rancid body odor!
We could not / would not stay at that disgusting place!
I booked a room at an exquisite hotel (Sky Ute resort/ casino). Had to drive 50 miles to get there but it was worth it!
I did not advise quality inn staff that we had left upon departure as I was so angry and disappointed that Expedia would have that disgusting as a reasonable option for its customers. This hotel is at the least substandard in quality, cleanliness, ice availability and hygiene!!
Expedia needs to visit this facility to see and smell for yourselves to validate my claims and to eliminate this hotel
from being offered to your clients! If this property is NOT removed from your hotel offerings then I will surely discontinue any future bookings through Expedia!!!