8/10 Very Good
Nov 30, 2024
Overall Top Choice For Value
I don't always take the time to do reviews, but I believe credit should be given when earned. We needed 2 nights, Thanksgiving - Saturday, in the general Cleveland area, with a budget in mind. I ended up choosing this location because: 1. it was the most affordable option ($98 for 2 nights); 2. It is conveniently located near both 480 and 71 and in Fairview Park rather than Cle; it included complimentary breakfast. Given the price & that it is technically a motel, I didn't have unreasonable expectations, but was pleasantly surprised. The building is older, but the rooms, lobby & breakfast area are all renovated and typical. There is the tech people want like USB ports, free wifi, smart TV & even a touch mirror. But, the best part of my stay was the service, specifically from Tina (the do-everything/housekeeping woman), as well as the majority of staff I encountered. At check in, Tina appeared to answer phones and try to help us as it became obvious I was getting impatient. I didn't realize she wasn't the clerk until he showed up. She even offered to make me a fresh pot of coffee upon hearing my complaint about not being able to get any on the way, and gave us restaurant recommendations. The next day, she happily met my requests for an additional pillow & fresh towels. The worst part of the entire 3 days was getting pulled over by Fairview as soon as I left for a ridiculous reason & being asked to consent to a search of my car & property, which I denied vehemently. Recommend!
Elena
Elena, 2-night trip
Verified Hotels.com guest review
