I visited the front desk for maintenance issues twice in the first night of my stay. Nothing in the room worked right (Shower faucet, sink faucet, TV, iron, microwave, you name it). You only get room service if you fill out a form and rush down to the front desk before 8am to submit it. The room was dirty. The entire hotel smells like an old, condemned bar. The gym is terrible. The pool is the size of a hot tub. What else can I say? I've stayed in motels that were nicer.