6/10 Buono
6 gennaio 2025
The clerk at check-in was very slow to come to the desk and very seemed very uninterested in being pleasant or helpful. When I asked about the payment she said, "It's from a third party." I asked the amount she stated it, but it was not what I had seen in Hotels.com (only about $5 more.) She then said I did not pay in advance--just gave credit card. I agreed. Next she said she needed a credit card again to have in case of any "Extras".
She gave me the room key. I went up the stairs, found the room and the key did not work. I went back down the stairs. After waiting a few minutes, I rang the bell on the counter. Another employee came and said they would call the clerk. It took almost 10 minutes for her to come. She reactivated the electronic key--no apology . Fortunately it worked and thankfully I did not bring my luggage in with me!!
Judith
Judith, viaggio di 1 notte
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