booked more than two weeks ahead. being a couple, asked for a king-size bed, got two queens. asked for a quite room, got the one next to the elevator. asked for high floor, got the second. in the room, the telephone didn't work.
just a few 'we're sorry', but no solutions proposed. eventually, they offered breakfast on the second morning.
on the 'bright side': rooms are not small for parisian standards (however TV is still one of those small-fat-model), bathroom is not bad. lobby is stylish enough.