DoubleTree by Hilton Gainesville

Beautiful hotel right off the interstate; convenient to everything; just booked another stay for Thursday night on our return trip home.

I arrived and was initially impressed. However, I was traveling by myself and was checked into a room that was already occupied. I discovered this when I entered the 3rd floor room alone and heard the TV playing Friends, saw the bed unmade, all the lights were on, and I heard the shower running. I returned downstairs and the staff was apologetic and offered me a free breakfast in the morning, then escorted me to another room with a view of a wall!! In the morning when I checked out the computers were not working so they told me I would be emailed a bill. I did receive a bill only to discover I was overcharged by about $40. I did not get the rate I booked through Hotels.com. Needless to say, I will be trying another hotel in the area for visits once my daughter begins going to school at UF this fall.

Although my four day trip was paid in full with Hotels.com I was required to have a hold of over $400.00 on my account because some people are not honest. I questioned if Hotels.com was not reliable. I was told the hold must be placed. I was assigned a room right outside the pool, very noisy. No cookies or bottled water for Hotels.com customers. Beds were comfortable. Sliding door on bathroom was annoying and did not provide privacy.

Excellent hotel but no wifi, 😣

No in room regular coffee...none in the whole building, ludicrous