Novotel Düsseldorf City West

Hotel with spa, near Merkur Spiel-Arena

Choose dates to view prices

Sun, Feb 8
Tue, Feb 10
February 2026
8
March 2026
In the heart of Düsseldorf, Novotel Düsseldorf City West offers a serene escape with a garden and an arcade/game room. Unwind at the Sauna spa, connect to WiFi, or catch up on current events with newspapers in the lobby. The helpful staff has left a lasting impression on previous guests.
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • Health club
  • Self parking
  • 24-hour room service
  • 24-hour business center
  • Business center
  • Terrace
  • 24-hour front desk
  • Garden

Feel at home (6)

  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
$95 nightly
$109 total
Mar 8 - Mar 9
Total with taxes and fees

Why we love this property

Wellness retreat
This hotel's full-service spa, open daily, offers luxurious relaxation. A sauna, health club, and garden create a complete wellness sanctuary.
Locally-sourced flavors
This hotel restaurant crafts dishes from local, organic ingredients. Vegan and vegetarian options shine at the bar and buffet breakfast.
Sleep sanctuary
Hypo-allergenic bedding and blackout drapes create a perfect sleep haven. Curated decor adds charm, while 24-hour room service satisfies midnight cravings.

Room options

Showing 3 of 3 rooms
Combined shower/tub, eco-friendly toiletries, hair dryer, towels
Hypo-allergenic bedding, in-room safe, individually decorated, desk
Hypo-allergenic bedding, in-room safe, individually decorated, desk
Superior Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Superior Room, 1 Queen Bed

Good

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Eco-friendly toiletries
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed
Combined shower/tub, eco-friendly toiletries, hair dryer, towels
Hypo-allergenic bedding, in-room safe, individually decorated, desk
Hypo-allergenic bedding, in-room safe, individually decorated, desk
Hypo-allergenic bedding, in-room safe, individually decorated, desk

Standard Room, 1 Queen Bed with Sofa bed

Very good

Highlights

Soundproofed
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Blackout drapes/curtains
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
Combined shower/tub, eco-friendly toiletries, hair dryer, towels
Hypo-allergenic bedding, in-room safe, individually decorated, desk
Hypo-allergenic bedding, in-room safe, individually decorated, desk
Hypo-allergenic bedding, in-room safe, individually decorated, desk

Standard Twin Room, 2 Twin Beds

Excellent

Highlights

Soundproofed
Individually decorated
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Private bathroom
Shower/tub combination
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Niederkasseler Lohweg 179, Düsseldorf, NW, 40547

What's nearby

  • Seestern - 1 min walk - 0.0 km
  • Eko Center of Japanese Culture - 10 min walk - 0.9 km
  • Freizeitpark Heerdt - 3 min drive - 2.7 km
  • Saint Antonius Catholic Church - 4 min drive - 2.3 km
  • Messe Düsseldorf - 6 min drive - 6.3 km

Getting around

  • Düsseldorf Intl. Airport (DUS) - 17 min drive
  • Cologne - Bonn Airport (CGN) - 53 min drive
  • Düsseldorf Volksgarten Station - 8 min drive
  • Meerbusch-Osterath Station - 10 min drive
  • Hubert-Hermes-Straße Düsseldorf Station - 21 min walk
  • Am Seestern U-Bahn - 3 min walk
  • Prinzenallee U-Bahn - 5 min walk
  • Lohweg U-Bahn - 6 min walk

Restaurants

  • ‪Lindner Congress Hotel - ‬8 min walk
  • ‪Otto's Skybar - ‬9 min walk
  • ‪Umaimon - ‬4 min walk
  • ‪Café Ferdinand - ‬10 min walk
  • ‪Asia 5 Sterne - ‬15 min walk

About this property

Novotel Düsseldorf City West

Novotel Düsseldorf City West puts you within a 10-minute drive of Konigsallee and Messe Düsseldorf. Guests can be pampered with spa services at the spa and grab a bite to eat at the restaurant. Other features include a bar/lounge, a health club, and a fitness center. Fellow travelers say great things about the helpful staff. The property is just a short walk to public transportation: Am Seestern U-Bahn is 3 minutes and Prinzenallee U-Bahn is 5 minutes.

At a glance

Hotel size

    • 232 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 5:30 AM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Onsite self parking (EUR 24 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Height restrictions apply for onsite parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Skiing nearby

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space (4359 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2001
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Health club
  • Arcade/game room
  • Full-service spa
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • At least 10% of profits reinvested in community & sustainability
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • Flat-screen television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 29 per person

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per night

Parking

  • Self parking costs EUR 24 per day with in/out privileges
  • Parking height restrictions apply

Policies

Guests can rest easy knowing there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Eurocard
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Also known as

Düsseldorf Novotel
Düsseldorf Novotel City West
Düsseldorf West
Novotel Düsseldorf City
Novotel Düsseldorf City West
Novotel Düsseldorf City West Duesseldorf
Novotel Düsseldorf City West Hotel
Novotel Düsseldorf City West Hotel Duesseldorf
Novotel Düsseldorf West
Novotel Düsseldorf West City
Novotel Düsseldorf City West Hotel Düsseldorf
Novotel Düsseldorf City West Hotel
Novotel Düsseldorf City West Düsseldorf
Hotel Novotel Düsseldorf City West Düsseldorf
Düsseldorf Novotel Düsseldorf City West Hotel
Hotel Novotel Düsseldorf City West
Novotel Dusseldorf City West
Novotel Dusseldorf City West
Novotel Düsseldorf City West Hotel
Novotel Düsseldorf City West Düsseldorf
Novotel Düsseldorf City West Hotel Düsseldorf

Frequently asked questions

Does Novotel Düsseldorf City West offer free cancellation for a full refund?

Yes, Novotel Düsseldorf City West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Novotel Düsseldorf City West?

Yes, dogs are welcome. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Novotel Düsseldorf City West?

Yes. Self parking costs EUR 24 per day.

What are the check-in and check-out times at Novotel Düsseldorf City West?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Novotel Düsseldorf City West and nearby?

Have fun with nearby winter activities like skiing, and in warmer months enjoy a round of golf at the nearby golf course. Indulge in a treatment at the spa and enjoy other amenities such as a health club and spa services. Novotel Düsseldorf City West also has an arcade and a garden.

Are there restaurants at or near Novotel Düsseldorf City West?

Yes, there's an onsite restaurant.

What's the area around Novotel Düsseldorf City West like?

Novotel Düsseldorf City West is a short 3-minute walk from Am Seestern U-Bahn and 18 minutes' walk from Rhine.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Novotel Düsseldorf City West Reviews

8.4

Very Good

8.6

Cleanliness

7.4

Location

8.8

Staff & service

8.2

Property conditions & facilities

What guests liked

  • Breakfast was excellent with a wide variety of options and a highlight being the waffles made on the spot. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staffBreakfastLocationChildrenRoomTrain station

8/10 Very good

Nice breakfast
Robert, 2-night trip

8/10 Very good

Good hotel

Good hotel and helpful staff, nice family room
Angela C, 2-night trip

8/10 Very good

Good hotel, good rooms. Parking quite expensive for weekend when it's not busy. No complaints with stay
Deepesh, 1-night trip

10/10 Exceptional

Nice room and great breakfast. The staff were nice and helpful.
Lea Juhl, 2-night trip

8/10 Very good

All goid
Niels-Peter, 1-night trip

10/10 Exceptional

Super Hotel!
Daniel, 1-night trip

8/10 Very good

God mat i baren
Olof, 1-night trip

10/10 Exceptional

Lovely stay, great breakfast

Lovely family stay ! The breakfast is really good! Many options, the highlight being the waffles you prepare on the spot! Will return!
GEORGIA, 4-night trip

10/10 Exceptional

I liked the staff, everybody was kind. Perfect choice!
Sherman, 1-night trip

10/10 Exceptional

Great hotel. Highly recommended for short family stays. Quality breakfast and helpful staff.
Hristina, 1-night trip

10/10 Exceptional

We only stayed one night so we don’t have much to comment but it is a close distance from the airport and the parking is free on the road.
Bahar, 1-night trip

8/10 Very good

pleasant hotel staff, good standards
Anastasios, 2-night trip

8/10 Very good

It’s was an ok hotel. Nothing spectacular. Room was clean but bathroom was a weird layout. Nothing specifically wrong but no major complaints.
Jonathan, 4-night trip

8/10 Very good

Location, clean, bath
Ievgen, 1-night trip

10/10 Exceptional

Very clean hotel super clean
Hoory, 1-night trip

4/10 Fair

Room was good, they had AC, and a fridge. The restaurant was good with a very nice waiter. Breakfast had a good variety, but staff was not looking at you, not smiling, and didn't try to talk to you about taking your plates or anything. Parking in the hotel was nice.
1-night trip

10/10 Exceptional

Very good service of this hotel Novotel.
Lyudmyla, 5-night trip

10/10 Exceptional

Hammer Hotel
Mounir, 3-night trip

10/10 Exceptional

Clean and located in a nice neighborhood
Henry, 1-night trip

10/10 Exceptional

Nice choice

Excellent stay
1-night trip

10/10 Exceptional

Fantastic customer service A+++
Darvin, 1-night trip

10/10 Exceptional

Lovely hotel

Hotel was super tidy and modern with very helpful staff, especially the lady on reception. The hotel is a little out from the old town but the tram station is literally 1 min walk away. It’s then only 15 mins on the tram to get into the main area!
Liam, 2-night trip

10/10 Exceptional

Great staff at the front desk, easy to get to. Alittle outdated but very clean.
Tova, 5-night trip

8/10 Very good

Little dated.

Lobby and communal areas bright and fresh. Rooms a little dated and dull. Hotel a little further out of Düsseldorf that imagined. Breakfast was good.
Laura, 1-night trip

10/10 Exceptional

Recommended

Clean and spacious. Friendly staff
Lee Andrew, 1-night trip