Our stay was an absolute nightmare. Upon check-in we were sent to a dirty room (unmade bed & trash bags everywhere). It took the desk attendant 3 rooms to find us a clean one. Mind you, this was around 1:30 am as our flight arrived late.
When we finally got a room, the window in the bathroom was cracked, window locks were broken, air conditioner was hanging off the wall, & the door frame/lock were severely damaged, all of which we didn’t realize until the morning. After 3 more nights of being told they would “try” to move us, we finally had to book a different hotel and check out. Getting a refund for the nights not stayed was a hassle, though we finally did get one.
The bathroom never got hot water so showers were cold. There was no water at all one afternoon for reasons that were never explained. As a 5’8” female, I could not close the door while using the toilet because I was too tall & my knees blocked the door from closing.
I also got stuck in the elevator.
Would never book here again. That said, I felt terrible for the staff. They were WONDERFUL and really did try to help, but they can only do so much.
If you want a cheap, questionable room in a great location, this is the place for you. If you want safety, hot water, & cleanliness, go elsewhere.