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NH Canciller Ayala Vitoria

4.0 star property
Pet-friendly Vitoria-Gasteiz hotel with restaurant, connected to a shopping center

Choose dates to view prices

NH Canciller Ayala Vitoria offers a warm welcome in the heart of Lovaina. Savor international cuisine at Quejana, unwind with a drink at the bar, or explore local culture on bike rentals. With high-speed WiFi and helpful staff available 24/7, this hotel provides an inviting atmosphere that will make your stay truly unforgettable.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Babysitting
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Car rentals on site
  • Front-desk safe
  • Snack bar/deli

For families (6)

  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Standard Room

Room amenity

Standard Room

8.6 out of 10
Excellent
(23 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Room

Superior Room | Minibar, in-room safe, desk, blackout drapes

Superior Room

8.8 out of 10
Excellent
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Room (Extra Bed 2 adults + 1 child)

Room amenity

Standard Room (Extra Bed 2 adults + 1 child)

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Standard Room (Extra Bed 3 adults)

Room amenity

Standard Room (Extra Bed 3 adults)

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Family Room (Adjoining Room, 2AD+2CH)

Room amenity

Family Room (Adjoining Room, 2AD+2CH)

  • 45 sq m
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Family Room (Adjoining Room, 3AD+1CH)

Room amenity

Family Room (Adjoining Room, 3AD+1CH)

  • 45 sq m
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Standard Room (View)

Room amenity

Standard Room (View)

8.2 out of 10
Very good
(12 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Room (View, Extra Bed 2 Adults + 1 Child)

Room amenity

Standard Room (View, Extra Bed 2 Adults + 1 Child)

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Standard Room (View, Extra Bed 3 Adults)

Room amenity

Standard Room (View, Extra Bed 3 Adults)

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

View all photos for Superior Room (New Style)

Minibar, in-room safe, desk, blackout drapes

Superior Room (New Style)

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room (View, New Style)

Minibar, in-room safe, desk, blackout drapes

Standard Room (View, New Style)

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Room (View, New Style Extra Bed 2 Ad + 1 Ch)

Minibar, in-room safe, desk, blackout drapes

Standard Room (View, New Style Extra Bed 2 Ad + 1 Ch)

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Room (View, New Style Extra Bed 3 Ad)

Minibar, in-room safe, desk, blackout drapes

Standard Room (View, New Style Extra Bed 3 Ad)

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Room (New Style)

Minibar, in-room safe, desk, blackout drapes

Standard Room (New Style)

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Room (New Style Extra Bed 3 Adults)

Minibar, in-room safe, desk, blackout drapes

Standard Room (New Style Extra Bed 3 Adults)

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Suite, Terrace (View, New Style)

Minibar, in-room safe, desk, blackout drapes

Suite, Terrace (View, New Style)

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Junior Suite, Balcony

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Balcony

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room (New Style Extra Bed 2 Ad + 1 Ch)

Minibar, in-room safe, desk, blackout drapes

Standard Room (New Style Extra Bed 2 Ad + 1 Ch)

  • 15 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, Balcony (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout drapes

Junior Suite, Balcony (Extra Bed 2 Adults + 1 Child)

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Map
Santiago Ramon y Cajal Kalea, 5, Vitoria-Gasteiz, Alava, 01007

What's nearby

  • Virgen Blanca Square - 5 min walk - 0.4 km
  • Armory Museum of Alava - 5 min walk - 0.4 km
  • Plaza de Espana - 6 min walk - 0.6 km
  • University of the Basque Country - 6 min walk - 0.6 km
  • Cathedral of Santa Maria de Vitoria - 11 min walk - 1.0 km

Getting around

  • Vitoria (VIT) - 11 min drive
  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 6 min walk
  • Vitoria-Gasteiz Station - 6 min walk
  • Nanclares-Langraiz Station - 22 min drive

Restaurants

  • ‪Sidrería Sagartoki - ‬5 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪PerretxiCo - ‬5 min walk
  • ‪Xixilu - ‬4 min walk
  • ‪Lal Ali Döner Kebab (Diputación) - ‬7 min walk

About this property

NH Canciller Ayala Vitoria

Pet-friendly Vitoria-Gasteiz hotel with restaurant, connected to a shopping center
Located near a train station, NH Canciller Ayala Vitoria is a great choice for a stay in Vitoria-Gasteiz. Guests looking for a bite to eat can check out Quejana, which serves international cuisine and is open for lunch and dinner. A bar/lounge and a snack bar/deli are other highlights.
NH Canciller Ayala Vitoria offers 174 air-conditioned accommodations with minibars and safes. Satellite television is provided. Bathrooms include bathtubs, bidets, complimentary toiletries, and hair dryers.

This Vitoria-Gasteiz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

At a glance

DONE

Hotel size

    • 174 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 55 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (EUR 20 per night)
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 5 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Babysitting (surcharge)

Working away

  • Business center
  • Meeting room
  • Conference space (5630 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle on site
  • Bike storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Locally sourced food is prioritized
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • Renewable energy used
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Elevator

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub only
  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Dining

Quejana - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Awards and affiliations

Eco-Certified Property
This property participates in the Bioscore Sustainability and Biosphere, programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 15 to 16 per person

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 25 per pet, per night

Parking

  • Self parking costs EUR 20 per night

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, Union Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Canciller
Canciller Ayala
NH Ayala
NH Canciller
NH Canciller Ayala
NH Canciller Ayala Hotel
NH Canciller Ayala Hotel Vitoria
NH Canciller Ayala Vitoria
NH Canciller Ayala Vitoria Hotel Vitoria-Gasteiz
NH Canciller Ayala Vitoria Vitoria-Gasteiz
NH Canciller Ayala Vitoria Hotel
Nh Hotels Vitoria Gasteiz
NH Canciller Ayala Vitoria Hotel
NH Canciller Ayala Vitoria Vitoria-Gasteiz
NH Canciller Ayala Vitoria Hotel Vitoria-Gasteiz

Frequently asked questions

Does NH Canciller Ayala Vitoria offer free cancellation for a full refund?

Yes, NH Canciller Ayala Vitoria does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at NH Canciller Ayala Vitoria?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 55 lbs per pet. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at NH Canciller Ayala Vitoria?

Yes. Self parking costs EUR 20 per night. Electric vehicle charging is available.

What are the check-in and check-out times at NH Canciller Ayala Vitoria?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at NH Canciller Ayala Vitoria and nearby?

Have fun during the warmer months with activities such as cycling.

Are there restaurants at or near NH Canciller Ayala Vitoria?

Yes, Quejana offers international cuisine.

What's the area around NH Canciller Ayala Vitoria like?

NH Canciller Ayala Vitoria is a short 6-minute walk from Vitoria (VIO-Vitoria-Gasteiz Train Station) and 4 minutes' walk from Armory Museum of Alava.

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Reviews

NH Canciller Ayala Vitoria Reviews

8.6

Excellent

9.0

Cleanliness

9.2

Location

8.8

Staff & service

8.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was plentiful, varied, and delicious, meeting the needs of all guests. (12 reviews)
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From real guest reviews summarized by AI.

Popular mentions

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Service staff
Room
Parking
Breakfast
Lobby

Reviews

Verified

10/10 Exceptional

The staff was very friendly and accommodating! The room was nice as well!
Kevin, 5-night trip
Verified

10/10 Exceptional

Convenient, clean and good location.
Rommel, 5-night trip
Verified

10/10 Exceptional

Lovely hotel in the heart of Vitoria. Nice surroundings and close to amenities
Jason, 2-night trip
Verified

10/10 Exceptional

Reception staff was so helpful and accommodating.
Damian, 1-night trip
Verified

10/10 Exceptional

Great location, easy accessible by public tram, and easy walk to old town, with good restaurants and good sightseeing. The Florida park across for hotel added benefit. The hotel staff were friendly and extremely helpful in assisting with the planning of our daily activities. Would definitely return.
Roger, 2-night trip
Verified

10/10 Exceptional

Lovely weekend trip

Great place, great view. Clean and good class people
Alfredo, 2-night trip
Verified

8/10 Very good

Excellent check in. Polite and professional staff in the restaurant. Food was ok. No view from the window of room 119
Craig, 1-night trip
Verified

10/10 Exceptional

Outstanding location

Great view. Outstanding location. Friendly staff. - too much noise from the upper floors
Alex, 2-night trip
Verified

8/10 Very good

The hotel lobby and service were amazing. The rooms were a little small and the shower was not very clean.
Diana, 2-night trip
Verified

10/10 Exceptional

We stayed for one night. Car park is very small, but the gentlemen on reception made a great effort to secure us a parking slot.
Melanie, 1-night trip
Verified

10/10 Exceptional

On our way from Lisbon to Cannes

stayed just one night. The only negative is that there was no place de parking inside the hotel. But we found one nearby in a nice public parking. Our room ha a vew of the magnificient park and of the cathedral. Very good buffet breakfast. Vitoria lives its reputation of a green city
Laure, 1-night trip
Verified

4/10 Fair

The bathroom was very small and dated. The service in the cafeteria was terrible. Every time you wanted a drink or some thing, You had to go down to reception and ask for someone to serve us. Overall not a good visit. We have stayed in NH Hotels many times and this was not up to their usual standards Nice view from the bedroom though
Martyn, 1-night trip
Verified

8/10 Very good

The hotel was very good
Hilary, 1-night trip
Verified

10/10 Exceptional

Great location, very modern, great staff, excellent bar and morning buffet.
Geoffrey, 1-night trip
Verified

8/10 Very good

Nice hotel just on the edge of the old town
Darren, 1-night trip
Verified

8/10 Very good

Vitoria is a fantastic town and the property is in the perfect location
Jason, 1-night trip
Verified

10/10 Exceptional

In general a very good hotel located in the hart of the city
Nelson, 5-night trip
Verified

10/10 Exceptional

Amazing atmosphere

Amazing city celebrating the main fiesta with the locals
Andrew, 1-night trip
Verified

10/10 Exceptional

Lovely view, great location

Lovely view of the cathedral and the park. Great location - walking distance to the train station and also the town.
Wendy, 1-night trip
Verified

8/10 Very good

Great place but few services
moris, 2-night trip
Verified

4/10 Fair

No air condition but stayed in the reservations
Hing p, 2-night trip
Verified

10/10 Exceptional

yes
William, 1-night trip
Verified

10/10 Exceptional

Excellent
Jazmin, 1-night trip
Verified

2/10 Poor

An absolutely terrible hotel. Zero noise mitigation between the rooms, you can hear people farting next door. The mattresses are quite possibly the worst ones i’ve ever slept on. Clearly if there was any other decent choice in Vitroria, i’d go there, but the lack of decent hotels in this city is a problem.
sebastien, 1-night trip
Verified

2/10 Poor

No breakfast, no parking. Nothing that they said was included
Santiago, 1-night trip