Ashland/Hanover Visitor's Center - 3 min drive - 2.2 km
Henrico Sports & Events Center - 9 min drive - 11.4 km
Kings Dominion - 10 min drive - 12.1 km
Short Pump Town Center - 22 min drive - 31.6 km
Getting around
Richmond Intl. Airport (RIC) - 28 min drive
Richmond Main Street Station - 20 min drive
Richmond Staples Mill Road Station - 23 min drive
Ashland Station - 27 min walk
Restaurants
Chick-fil-A - 6 min walk
McDonald's - 8 min walk
Cookout - 9 min walk
Cracker Barrel - 10 min walk
McDonald's - 16 min walk
About this property
Tru by Hilton Ashland
Tru by Hilton Ashland puts you within a 15-minute drive of Kings Dominion. Guests can visit the fitness center for a workout, and freebies like WiFi and self parking are added perks. Fellow travelers like the comfortable beds and helpful staff.
Languages
English
At a glance
Hotel size
97 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking and van parking on site
Property amenities
Food and drink
Coffee/tea in a common area
Working away
Business center
Services
24-hour front desk
Facilities
Fitness center
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Visual alarms in hallways
Phone accessibility kit
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
LCD television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
Food and drink
Mini-fridge
More
Housekeeping (on request)
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Also known as
Tru by Hilton Ashland Hotel
Tru by Hilton Ashland Ashland
Tru by Hilton Ashland Hotel Ashland
Frequently asked questions
Does Tru by Hilton Ashland offer free cancellation for a full refund?
Yes, Tru by Hilton Ashland does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tru by Hilton Ashland?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Tru by Hilton Ashland?
Yes, there's free self parking.
What are the check-in and check-out times at Tru by Hilton Ashland?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Tru by Hilton Ashland and nearby?
Maintain your daily exercise routine at the gym.
What's the area around Tru by Hilton Ashland like?
Tru by Hilton Ashland is located a short 20-minute walk from Randolph-Macon College. Travelers say this hotel is in a good location.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.2/10
Staff & service
8.6/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
Nov 25, 2024
Better than hampton
Needed a place to stay on my way home. It was great. Thanks
Paul
Paul, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 25, 2024
Great Property but has billing issues.
The property itself was very nice and the service was good. The breakfast bar was exceptional .
My only issue is with billing. The property charged $125 supposedly for incidentals but 3 weeks later had not refunded the deposit. I have made three calls and was told they could not see a charge, I filed a claim through my bank.
Lisa
Lisa, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 25, 2024
Timothy
Timothy, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
Nov 24, 2024
Bad Experience at This Hotel
There were lots of issues at The Tru in Ashland:
The blackout shade was broken and did not cover the entire window. The hotel is next to a truck stop, so we could see the truck lights all night and could not sleep.
The AC fan would not go off and the wall control was broken.
The water pressure was extremely weak. There was no soap dispenser in the shower.
The room was noisy - we could hear people in adjacent rooms.
The linens were poor quality.
The elevator was slow and dirty.
The location of the hotel is terrible....next to an old motel and a large truck stop.
It was a disappointing stay for an overnight road trip. We have stayed in a number of Tru hotels, but this one was of poor quality.
Kathleen
Kathleen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 24, 2024
Great service
Great front desk -
Polite staff
Maryann
Maryann, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 23, 2024
Overall stay was very nice. The only issue was the water pressure was very low in the shower.
Kelvin
Kelvin, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Nov 18, 2024
Wont stay there again
Shower water pressure extremely weak, only warm water. Didnt clean my room one day, no microwave, allowed BARKING dogs at all times
William
William, 2-night trip
Verified Hotels.com guest review
6/10 Good
Nov 18, 2024
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
Diane
Diane, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2024
Donald
Donald, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2024
Great hospitality
Being from Charleston, SC, we are use to great hospitality. This place was a 10! Sean at the front desk was great!
Connie
Connie, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 17, 2024
enjoyed Ashland
enjoyed the stay and the room was very nice and comfortable.
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 16, 2024
William
William, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Nov 16, 2024
Doris
Doris, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 9, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 9, 2024
James
James, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 8, 2024
Jeanine
Jeanine, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2024
Jose
Jose, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 30, 2024
Not sleeping there again!
The noise from the highway was so loud I could hardly sleep even with a pillow over my head! Those windows did nothing to block the sound! The first room we were in was next to a barking dog at 10:45 at night! The staff was helpful but said they had no other rooms as there had been a large accident on 95 and people were backed up for hours. Breakfast was poor.
Sara
Sara, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2024
Excellent spot!
Excellent service and amenities. Perfect spot for a quick getaway, and close to shopping and dining options. Short walk to the beach, and had indoor and outdoor pool options. Very happy with our stay
stephen
stephen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 27, 2024
Michael
Michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 27, 2024
My TV wasn't working properly and there was a light out. The front desk contacted maintenance and they arrived very shortly after the request and were able to help assist with both items.