We booked two nights but left after the first. We reserved a non-smoking room, but it smelled strongly like an ashtray. The bed covers had holes and what appeared to be cigarette burns, several light fixtures were missing bulbs, and there was a plastic bag covering the fire alarm.
We reported everything to the front desk and were told someone would fix it, but after leaving the property twice the next day, nothing was done. We eventually removed the bag from the fire alarm ourselves.
Then, around 1:00 a.m., we returned from our event and neither of our room keys worked. The front desk was locked, no one was there, and the emergency number went unanswered. After repeatedly knocking and calling, someone finally came out to make new keys.
At that point, we decided to leave early. After a 9-hour drive, we expected a clean, safe room and basic customer service. Unfortunately, this hotel failed on both. We would not stay here again.