The Windsor Suites

Good stay

Great experience

Great location, super friendly staff would highly recommend

Fantastic

Dirty room with no alarm clock, rust on appliances and horrible bathroom.

I was in town for a funeral. The hotel was perfect.

We HIGHLY recommend the Windsor Suites to anyone. The staff was incredibly accommodating and kind to us, and really went above and beyond to meet special requests we had due to personal circumstances that had brought us to town. Each person on the team is fantastic. The location of the hotel is excellent. The room was spacious, comfortable, and had everything we needed. The kitchenette particularly came in handy as many restaurants were closed due to the pandemic. We were able to get some groceries and cook. Don't know what we would have done otherwise. Next time we come to Philly, this is where we will be staying!

Each day we returned and the rooms had not been cleaned. We left in the mornings before 9 am and returned after 5pm, at earliest, and so we had to call each day for cleaning and to receive fresh towels when needed. In the kitchen, I noticed on the second day that one of the legs of the table was propped up by a folded piece of paper, waste from some packaging, that was folded up to even out the table balance. I found that rather unbecoming. The other guest in the room notes she was displeased with the limited amount of water provided, the two bottles to drink and the two bottles for the coffee machine, but I had no issue with that, it seemed totally reasonable, if replaced each day. The other issue she took issue with was when we were leaving out one morning and one staff member from the housekeeping team was in the hall sitting and not doing work. I think this was after one of the days of us not having had the room cleaned the day before. And then the same thing happened the next day, we called down to the front desk, and they sent someone up but we were then getting ready to freshen up to leave out again, and the staff person said she had to clean right then because her shift was ending, but that was not an issue/moment we should have to address during our stay. In short, it was very odd and confusing that multiple days of our stay, despite us being gone all day, housekeeping did not clean our rooms until we returned in the evening and requested it.

Staff was amazing and my stay was very peaceful and super clean

It was amazing the staff was great and i would definitely stay again