Property has seen better days. It’s obvious it once may have been glorious, but beyond the lobby, there is heavy wear and tear. Water stains, scratches, beat up furniture, non-working plumbing, ice machines not working. I was placed in 3 different rooms - and all had plumbing issues ranging from toilet not flushing, toilet flowing like a waterfall, stopped-up sink drains, very hot water coming out of both hot and cold sides. Even the upgraded "executive" room was a joke. No different from other rooms except there was a robe in the closet and the toilet flushed properly. Fridge but no microwave. Someone else's hair pins on floor. Bed was comfy and clean, though. And front desk service was among the best customer service at a hotel I ever have received. Clerk did her best to make it right, but the major issues were behind her control. Not even a maintenance worker on-site and not her fault the rooms and common areas need an overhaul.