Holiday Inn Express Indianapolis South

I've stayed at HI Express's that were in much better condition. It looks like the property is under renovation and maybe was something other than a HI-Ex not too long ago. The key system wasn't functioning when I checked in, so a front desk person had to let me into my room with a master key whenever I needed to get into the room. The bathtub faucet couldn't be turned off and ran all night. Regardless, the staff I dealt with were friendly, patient, and helpful despite the obvious issues with the property. The room was adequate to my needs for the night.

Extremely nice employees. Hotel is outdated. Double bolt lock was broken. They do have renovations planned for the end of 2019. Looks like they are adding on not updating the rooms they have currently.

A traveling kids baseball team consumed the hotel which made it impossible to enjoy any common areas. Kids ran free, dogs barked even though they are not allowed at hotel, and it was noisy late into night. Aside from this, hotel is in horrible condition. No way was it worth anywhere near the $209 I paid to spend the night! Never again

Worst experience. Worst management. Love the night girl. Lovely personality. Breakfast disastrous and out of most things. Milk (so no cereal or oatmeal), lids, bagels, OJ (replaced), syrup wasn’t out, half n half down to 3, 1 English muffin. Bathtub won’t drain and is in ill repair, phone—-is it a phone?, worst housekeeping—-no fresh towels or emptied trash (other rooms putting it out in hall), beds not made (not a biggie), and a manager holed up in his office (even after complaining)!

I will never stay at this hotel again they customer service was bad and also the hot tub didn’t work the rooms were not clean and also my 2 daughter got bite up by something while sleeping in the bed they where fine when we got the but when we left they had bites all over their face and body.