Housekeeping refused to do their job. Ambivalent staff. I stayed for two nights, paying $480/night (including taxes and fees). On the second day, I called around 11am to request housekeeping. As of 7pm, housekeeping still hadn’t come. I called again and explained we had wet towels on the floor and trash overflowing. The staff let me know they would send housekeeping, and I went out for the night. When I returned in the early morning hours, the room still had not been cleaned. I had to go to the front desk and request towels so my fellow travelers and I could shower and not have to use wet towels from the floor. Upon checking out, they didn’t even ask how the stay was, so I volunteered that the service was awful. The guy at the front desk was ambivalent, but at least he said sorry. For $480/night, you would expect that you could get trash emptied and clean towels without having to call and request that, but I couldn’t even get that after multiple requests.