10/10 Exceptional
Best in town! Staff is always available to help and very kind and respectful
Patricia
Patricia, 1-night trip
The Palace, a Luxury Collection Hotel, Madrid
Luxury hotel with restaurant, near Thyssen-Bornemisza National Museum
In the heart of Madrid, The Westin Palace offers a tranquil retreat with a beautiful garden and shopping on site. Unwind at the spa with a massage or manicure/pedicure, then stay connected with high-speed WiFi. Previous guests rave about the helpful staff.
VIP AccessWonderful
Popular amenities
- Pet friendly
- Parking available
- Free WiFi
- Connecting rooms available
- Air conditioning
Main amenities (12)
- Housekeeping (on request)
- Restaurant and bar/lounge
- Breakfast available
- 24-hour fitness center
- 24-hour room service
- Business center
- Meeting rooms
- Limo/town car service
- Terrace
- 24-hour front desk
- Coffee/tea in a common area
- Garden
Feel at home (6)
- Free cribs/infant beds
- Connecting/adjoining rooms available
- Premium TV channels
- Garden
- Terrace
- Laundry facilities
$364 nightly
$400 total
Feb 22 - Feb 23
Total with taxes and fees
Why we love this property
Luxury city showcase
This city center luxury hotel showcases local artists amid a lush garden. The expertly curated displays provide a cultural respite from urban exploration.
Diverse dining options
The hotel's restaurant and bar serve vegetarian, vegan, and locally-sourced cuisine. A buffet breakfast features vegetarian options to start the day.
Deep sleep comfort
Drift into dreamland on pillowtop mattresses with premium, hypo-allergenic bedding. Indulge with in-room massages and 24-hour room service.
Room options
Check availability for these dates
Showing 15 of 15 rooms
Premium Neptuno View Room with 2 Twin Beds
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
- 355 sq ft
- 1 bedroom
- Sleeps 3
- 2 Twin Beds
Palace Room with 2 Twins
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
- 377 sq ft
- 1 bedroom
- Sleeps 3
- 2 Twin Beds
Deluxe Room with 1 King Bed
Exceptional
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
- 334 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Premium Cortes View Room with 1 King Bed
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
- 377 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Deluxe Room with 2 Twin Beds
Very good
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
- 334 sq ft
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
Cortes Suite
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
- 775 sq ft
- Sleeps 4
- 1 King Bed
Premium Neptuno View Room with 1 King Bed
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
- 377 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Room, 1 King Bed
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
- 377 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Palace Suite
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
- 614 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed
Premium Room with 1 King Bed, Street View
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
- 355 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Cervantes Suite
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
- 732 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed
Royal Suite
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
- 1808 sq ft
- Sleeps 4
- 1 King Bed
Neptuno Suite
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillowtop bed
Premium bedding
- 1023 sq ft
- Sleeps 4
- 1 King Bed
Grand Premium Neptuno View Room with 1 King Bed
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
- 409 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Premium Room with 2 Twin Beds, Street View
Highlights
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
- 344 sq ft
- 1 bedroom
- Sleeps 3
- 2 Twin Beds
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About the neighborhood
Plaza de las Cortes, 7, Madrid, Madrid, 28014
About this property
The Palace, a Luxury Collection Hotel, Madrid
The Palace, a Luxury Collection Hotel, Madrid offers a great location, putting you within just a 10-minute walk of Prado Museum and Gran Via. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a terrace and a garden. Fellow travelers say great things about the helpful staff. Public transportation is just a short walk: Anton Martin Station is 7 minutes and Banco de Espana Station is 7 minutes.
At a glance
Property amenities
Room amenities
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Frequently asked questions
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The Palace, a Luxury Collection Hotel, Madrid Reviews
Wonderful
9.4
Cleanliness
9.6
Location
9.2
Staff & service
9.0
Property conditions & facilities
What guests liked
- Breakfast was a highlight with many guests praising the buffet spread and quality. (11 reviews)
- The property's restaurants, including the breakfast buffet and La Cupula, offer exceptional dining experiences. (3 reviews)
From real guest reviews summarized by AI.Popular mentions
LocationRoomService staffBreakfastRestaurantFoodBuildingLobbyConciergeBed10/10 Exceptional
Excellent hotel in every way. Good position and close to all sites
Gregory
Gregory, 4-night trip
10/10 Exceptional
The staff and the room was spectacular!!! Everything about the hotel was top notch!!
Lawrence
Lawrence, 7-night trip
10/10 Exceptional
Beautiful place to stay, great location, excellent breakfast under the glass dome, wonderful staff!
Lotfi
Lotfi, 1-night trip
10/10 Exceptional
The rooms were beautiful, breakfast was incredible, and the staff was excellent.
kathleen
kathleen, 2-night trip
10/10 Exceptional
Wonderful hotel with great location, nice rooms, helpful staff and excellent service
Lotfi
Lotfi, 1-night trip
10/10 Exceptional
Central location and amazing hotel
michelle
michelle, 2-night trip
10/10 Exceptional
Rooms were very nice as well as great service.
Clotilde
Clotilde, 5-night trip
10/10 Exceptional
Great new hotel
roberto
roberto, 1-night trip
10/10 Exceptional
Great staff.
russell
russell, 8-night trip
10/10 Exceptional
Excellent service in a beautiful setting.
Henry
Henry, 1-night trip
10/10 Exceptional
Excellent choice
Walking distance to everything
Staff fantastic
Very clean and safe
Amazing breakfast
Wish there was a pool
Tom
Tom, 2-night trip
10/10 Exceptional
Wonderful staff! Beautiful hotel and great breakfast buffet.
Allison
Allison, 2-night trip
10/10 Exceptional
Greta hotel - excellent staff
Mark
Mark, 2-night trip
10/10 Exceptional
Good
Geoff
Geoff, 3-night trip
10/10 Exceptional
Great and the Hotel Staff are so helpful!
Dawil De Jesús
Dawil De Jesús, 2-night trip
10/10 Exceptional
Great hotel great location
Can’t say enough positive things about the hotel. Great beds, pillows, room service was amazing. Hotel was in great location. Walkable to all the sites. Would recccomend and stay again. Service was amazing. The staff incredible. Really went out of there way to help.
Simos
Simos, 1-night trip
8/10 Very good
Great place to stay
Robert
Robert, 1-night trip
10/10 Exceptional
You feel so safe, and protected at all times, super fast and wonderful Room service, mini Bar is outstanding and a step ahead all other Hotels, breakfast is incredible and inclused
Jorge
Jorge, 3-night trip
10/10 Exceptional
This hotel is truly extraordinary!!! Exquisite!! We’ve traveled all over the world and have stayed in many Five Star hotels but this was and away the best!! Truly a gem!
MARK B
MARK B, 4-night trip
8/10 Very good
Great staff and service. Very accommodating, and the front desk, concierge and entire hotel was very kind and met every effort.
Bryan
Bryan, 3-night trip
10/10 Exceptional
Excellent location, beautiful hotel well refurbished.
Verified traveler
2-night trip
10/10 Exceptional
Lovely hotel great location in the heart of Madrid
Masooda
Masooda, 2-night trip
8/10 Very good
We enjoyed our stay.
chetana
chetana, 2-night trip
10/10 Exceptional
Great place would stay again. Great location.
Wow. Great hotel. Would definitely recommend. Amazing service. Room service was great. Bed was very comfortable. Pillows were comfortable. Would stay again for sure. Everyone was very helpful. Great location. Very centrally located next to all the museums and sites are within walking distance.
Simos
Simos, 1-night trip
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