we booked handicapped room, the room we got had a tub not a walking shower, so the moved us. The shower chair was bent/deformed, he would not replace with another shower chair, the shower was a trickle and floor was very slippery with no matt. The air conditioner was hard to adjust. The ice bucket that should have been replaced had mold in the lid, the fridge didn't work, the microwave was dirty, and the staff was rude to us, we felt like the didn't want us there. We were so uncomfortable we left about 3:30 in the morning, concerned about eating the breakfast, we didn't want to stay for that. We booked this stay for our 3rd anniversary, turn out bad, we will NOT be back to here again, For everyone else the is lower than a 1 star, the only thing we didnt see were bugs/roaches