Holiday Inn Express Hotel & Suites Wilson - Hayes Place

The room was very old, but it was clean. The Wi-Fi was sketchy. When we checked out early the next morning, we wasted at least 15 minutes trying to find somebody front desk.I even called the number that was on the business cards at the desk I was told that nobody was available. I had to call hotels.com to make sure that I wouldn’t be charged for not checking out with an individual. They should have a drop box for the keys.

Was disappointed the room was not clean carpets dirty and so was bathroom. Needs to be updated.

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Bathroom was dirty. Bathtub had grime buildup, hairs, and stains. Sink and shower drain were both clogged. Room and fridge had a terrible smell.

Nice property. No issues

We’ve stayed in lots of Holiday Inn Expresses. In addition to great service and nice clean rooms, this one had the most extensive breakfast bar we have ever seen for this brand.

Bathroom was small but rest of area was good sized. Clean, firm beds. Parking lot well lighted so did not have to unload car.

No hot water for shower at 7:30 am, sink did not drain, heard neighbors music at 5:30 am. Very disappointed for a Holiday Inn Express expectation.

Awesome breakfast. Hotel was a little beat up on the exterior. Overall a decent time

Upon arrival the hotel smelled good and looked clean. Unfortunately the hallways weren’t air conditioned due to an outage. Our room air conditioner was working great. The beds were comfortable and clean. Layout of the room was a little different, being the sink was separate from the tub toilet area. Free Breakfast was very good and plenty to pick from! Perfect room as we passed through town on our way home.