2/10 Scadente
2 apr 2025
I was traveling with my two teenage sons and stayed there because I do everytime I'm in Greenwood. I had to ask for towels as soon as we got to the room. We got there on Saturday, by Tuesday we didn't have hot water. No big deal, it was just for a couple of hours. On Wednesday, we didn't have water at all. No warning, just no water. When I talked to the office, I was told there was a leak being fixed. By Wednesday night, there was a trickle of water but we still couldn't flush the toilet. Thursday was the same, no water at all. I fully understand that things happen but there was no communication at all. No warning, no options. We left a day early because not having a working toilet with two teenage boys is not a fun vacation. This situation could have been handled so much better. I have always stayed at this hotel when I'm in Greenwood but I will look for a different one next time.
Miranda
Miranda, vacanza in famiglia di 6 notti
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