2/10 Scadente
2 giu 2025
Mortified and disgusted
I always like to start the review with a positive. I didn’t make it the first day and called. The staff was accommodating and checked me in. Thank you. Now let me start with the main issue I had. I left early because I was so disgusted with my room. To begin, the room had a leak that look like it has been there for weeks, black mold was apparent (see the picture) I brought it to front desk attention right away, but it was 11pm and I was so tired from driving all day and attending a graduation. The next morning I noticed the horrific conditions of the room. I stayed in room 107 a handicap room. The windows were so dirty there is a white cloudy film, the toilet seat was damaged and peeling, there was stains on the white comforter, and a nasty brown stain on the bed skirt! The last straw for me was I saw something on the floor behind the chair, I went to get it because it looked like a scarf, I thought my daughter maybe dropped it putting her bag on the chair when I pulled it up it was a pair of dirty underwear!!!! Yuck! I checked out that night! Mortified and disgusted cannot even describe my feelings!!!!
Nichole
Nichole, vacanza in famiglia di 3 notti
Recensione degli ospiti Hotels.com verificata