we had a few issues…pool wasn’t open when we arrived, door was loose so the key didn’t always work, and the neighbors were very noisy when their doors were open, which was often because they were friends with the people across the hall, the pancake machine was either broke or not filled with batter. But, really, none of that mattered because we were convenient to where we wanted to go, when the pool did open it was great, and the staff was always very accommodating.