10/10 Exceptional
Excellent stay and staff
Daniella
Daniella, 4-night trip
Lancaster House
Family-friendly hotel with spa, near La Castellana National Theater
Choose dates to view prices
Experience the warmth and elegance of Lancaster House, an upscale family-friendly hotel near Virrey Park. Treat your senses to a deep-tissue massage, international cuisine at one of two on-site restaurants or enjoy kids' meals with the whole family. With free in-room WiFi, express check-out and luggage storage you'll feel right at home.
VIP Access8.4
Very good
Popular amenities
- Spa
- Airport transfer
- Pet friendly
- Parking available
- Free WiFi
- Restaurant
Main amenities (12)
- Daily housekeeping
- 2 restaurants and bar/lounge
- Full-service spa
- Breakfast available
- 24-hour health club
- Sauna
- Self parking
- Hot tub
- 24-hour room service
- 24-hour business center
- Conference center
- 7 meeting rooms
For families (6)
- Children stay free
- Free cribs/infant beds
- Kitchen
- Separate bedroom
- Separate dining area
- Living room
$57 nightly
$57 total
Apr 3 - Apr 4
Why we love this property
Spa serenity
This hotel's full-service spa offers deep-tissue massages and hot stone treatments in private rooms. A sauna, hot tub, and garden enhance relaxation.
Culinary adventures
With 2 restaurants, a bar, and international cuisine, culinary delights await curious palates. Breakfast options include vegetarian and locally-sourced fare.
Champagne dreams
Doze peacefully under blackout drapes on pillowtop beds with down comforters. In-room massages and 24-hour service elevate the experience.
Room options
Check availability for these dates
Showing 3 of 3 rooms
Family Suite, 2 Bedrooms
8.4Very good
5 reviews
- City view
- 900 sq ft
- 2 bedrooms
- Sleeps 2
- 2 Queen Beds
Junior Suite, 1 Bedroom
8.8Excellent
36 reviews
- City view
- 613 sq ft
- 1 bedroom
- Sleeps 3
- 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
Junior Suite, 1 Bedroom, Terrace
9.0Wonderful
12 reviews
- City view
- 645 sq ft
- 1 bedroom
- Sleeps 4
- 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
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About the neighborhood
Paralela Autonorte No 106B - 28, Bogotá, Distrito Capital, 110111
What's nearby
- La Castellana National Theater - 17 min walk - 1.5 km
- Virrey Park - 3 min drive - 2.5 km
- Unicentro Bogotá - 4 min drive - 2.2 km
- 93 Park - 6 min drive - 3.6 km
- Hacienda Santa Barbara Mall - 8 min drive - 2.9 km
Getting around
- El Dorado Intl. Airport (BOG) - 33 min drive
- Estación Usaquén Station - 28 min walk
- Estación La Caro Station - 28 min drive
- Cajicá Station - 30 min drive
- Airport shuttle (surcharge)
- Area shuttle (surcharge)
Restaurants
- Tostao' - 2 min walk
- Viva La Vida - 4 min walk
- Seratta Gourmand Market - 5 min walk
- Descortés - 5 min walk
- Cigarreria Turin - 1 min walk
About this property
Lancaster House
At Lancaster House, you'll be just a 5-minute drive from World Trade Center and Hacienda Santa Barbara Mall. Guests can visit the spa to be pampered with deep-tissue massages, Ayurvedic treatments, or thalassotherapy, and Gatsby, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge, a 24-hour health club, and a fitness center. Fellow travelers say great things about the helpful staff.
At a glance
Hotel size
- 55 rooms
- Arranged over 8 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
- Express check-out available
- Early check-in subject to availability
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon
- Late check-out subject to availability
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
- Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
- To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
- Parents must have child's birth certificate and photo ID*
Pets
- Pets allowed (dogs and cats only)*
- Service animals welcome
Internet
- Free WiFi and wired internet access in public areas
- Free WiFi and wired internet access in rooms
Parking
- Onsite self parking (USD 5 per night)
- Wheelchair-accessible parking on site
Transfers
- Airport shuttle on request (available 24 hours)*
Offsite
- Area shuttle*
Other information
- Smoke-free property
Property amenities
Food and drink
- Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends
- 2 restaurants
- Bar/lounge
- Coffee/tea in a common area
- 24-hour room service
- Water dispenser
Traveling with children
- Children stay free (see details)
- Children's menu
What to do
- Karaoke
- Pool table
- Ecotours nearby
- Golfing nearby
Working away
- 24-hour business center
- 7 meeting rooms
- Computer station
- Conference center (646 square feet of space)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Romance packages
Facilities
- 1 building/tower
- Built in 1996
- Safe-deposit box at front desk
- Garden
- Terrace
- Library
- Fireplace in lobby
- Television in common areas
- Piano
- Communal living room
- 24-hour health club
- Bicycle parking
- Full-service spa
- Hot tub
- Sauna
- Massage/treatment rooms
- At least 80% of food locally-sourced
- Vegetarian dining options
- Locally-owned & organized tours & activities
- Local artist showcase
- At least 10% of profits reinvested in community & sustainability
- Local culture & ecosystem education
- At least 80% lighting from LEDs
- Comprehensive recycling policy
- Banquet hall
Accessibility
- Wheelchair accessible
- Braille/raised signage
- Elevator
- Elevator door width (inches): 13
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
- 3 on-site accessible parking spaces
- Wheelchair-accessible concierge desk
- Wheelchair-accessible path to elevator
- Wheelchair-accessible business center
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Accessible airport shuttle
- Front entrance ramp
- Grab bar in shower
- Shower grab bar height (inches): 35
- Well-lit path to entrance
- Stair-free path to entrance
Room amenities
Be entertained
- DVD player
- 100-cm LCD TV
- Premium satellite channels
Home comfort
- Heating
- Portable fan
- Minibar
- Coffee/tea maker
- Slippers
- Iron/ironing board (on request)
Sleep well
- Down comforter
- Blackout drapes/curtains
- Soundproofed rooms
- Pillowtop mattress
- Free crib/infant bed
- Free rollaway/extra bed
- Bed sheets provided
What to enjoy
- In-room massage
- Separate dining area
- Separate living room
Freshen up
- Eco-friendly toiletries
- Hair dryer
- Towels
- Toilet paper
Stay connected
- Desk
- Free WiFi and wired internet
- Phone
Food and drink
- Champagne service
- Mini-fridge
- Freezer
- Microwave
- Kitchen
- Stovetop
- Cookware, dishes, and utensils
- Highchair
More
- Daily housekeeping
- In-room safe
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- LED light bulbs
- Recycling
- Water-efficient showers only
- Water-efficient toilets only
- Guidebooks/recommendations
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including Ayurvedic and thalassotherapy. The spa is open daily.
Dining
Gatsby - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Bistro 106 - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open select days.
Chimney Bar - This piano bar serves light fare only. Happy hour is offered. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
- Christmas Eve (December 24) Gala Dinner per adult: USD 35
- Christmas Eve (December 24) Gala Dinner per child: USD 25 (up to 12 years old)
- New Year's Eve (December 31) Gala Dinner per adult: USD 65
- New Year's Eve (31 December) Gala Dinner per child: USD 30 (up to 12 years old)
Optional extras
- Buffet breakfast is offered for an extra charge of approximately USD 10 for adults and USD 10 for children
- Airport shuttle service is offered for an extra charge of USD 35 per vehicle (roundtrip, maximum occupancy 4)
- Area shuttle service is offered for an extra charge
- Early check-in can be arranged for an extra charge (subject to availability)
- Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
- If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pets
- Service animals exempt from fees
- Pet deposit: USD 20 per night
- Pets are allowed for an extra charge of USD 20 per pet, per night
Parking
- Self parking costs USD 5 per night
Pool, spa, & gym (if applicable)
- Children under 15 years old are not allowed in the health club, fitness facility, or hot tub without adult supervision
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Long-term renters welcome.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Frequently asked questions
Does Lancaster House offer free cancellation for a full refund?
Yes, Lancaster House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Lancaster House?
Yes, cats and dogs are welcome. There's a charge of USD 20 per pet, per night, and there's also a deposit of USD 20 per night. Service animals are exempt from fees.
Is parking offered on site at Lancaster House?
Yes. Self parking costs USD 5 per night.
Is airport shuttle service offered by Lancaster House?
Yes, an airport shuttle is available. The charge is USD 35 per vehicle roundtrip.
What are the check-in and check-out times at Lancaster House?
Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
What is there to do at Lancaster House and nearby?
Lancaster House has a spa and a 24-hour health club, as well as a garden.
Are there restaurants at or near Lancaster House?
Yes, there are 2 onsite restaurants, featuring international cuisine.
Does Lancaster House have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a freezer.
What's the area around Lancaster House like?
Lancaster House is in Usaquén, a short 18-minute walk from Barraquer Clinic.
Have a question?
BetaGet instant answers with AI powered search of property information and reviews.
Lancaster House Reviews
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.0
Location
8.8
Staff & service
8.4
Property conditions & facilities
What guests liked
- Breakfast was consistently praised for its quality, variety, and excellent service. (24 reviews)
From real guest reviews summarized by AI.Popular mentions
Service staffRoomBreakfastFoodLocationKitchenShowerRestaurantBedBathroom10/10 Exceptional
Nice people
pasquale
pasquale, 2-night trip
10/10 Exceptional
Excellent
Lucila
Lucila, 7-night trip
10/10 Exceptional
Everything was above and beyond our expectations, whenever I have the pleasure to come back to Bogotá, for sure I'll stay here again, the staff, the food, location, the room, everything was excellent. I highly recommend staying here.
Yasmin
Yasmin, 8-night trip
10/10 Exceptional
Decent for ocean front at affordable rate.
jeremy
jeremy, 4-night trip
10/10 Exceptional
The staff were so friendly. Excellent service
Joshua
Joshua, 10-night trip
4/10 Fair
This hotel needs renovation and more people specially at the restaurant
Adriana
Adriana, 1-night trip
10/10 Exceptional
It’s an amazing hotel to stay in Bogotá
Jaime
Jaime, 1-night trip
10/10 Exceptional
Nice staff, good customer service
Campo
Campo, 8-night trip
8/10 Very good
Property is clean and good.
Breakfast is excellent
Elba
Elba, 2-night trip
10/10 Exceptional
The location is excellent, the staff is very friendly and the buffet breakfast was the best!!
Sandra
Sandra, 2-night trip
10/10 Exceptional
Good
Jorge
Jorge, 6-night trip
10/10 Exceptional
Very good place
It Was very Nice
Paulo Ernane
Paulo Ernane, 5-night trip
10/10 Exceptional
Great staff. Nice and friendly
Daniel
Daniel, 1-night trip
6/10 Good
Room was not what I expected, felt dated, not the best view, breakfast felt very limited options. Staff was very nice and attentive.
Cesar
Cesar, 6-night trip
10/10 Exceptional
Excellent
Jaime
Jaime, 1-night trip
10/10 Exceptional
Comfortable, good breakfast. Wonderful and attentive staff
Timothy
Timothy, 2-night trip
10/10 Exceptional
Beautiful hotel and attentive staff!
Concetta
Concetta, 2-night trip
10/10 Exceptional
Excellent service
Luis Javier
Luis Javier, 2-night trip
10/10 Exceptional
Good
Carmen
Carmen, 2-night trip
10/10 Exceptional
Every thinks is good for my nice hotel
Javier
Javier, 1-night trip
10/10 Exceptional
Beautiful stay I will for sure stay again
Dino
Dino, 1-night trip
10/10 Exceptional
The room was Clean and the Staff were friendly. Good service!! I highly recommend!! Thank you so much for what you did for me!!
Maria
Maria, 1-night trip
10/10 Exceptional
I highly recommend this place for first-time visitors to Bogotá. It’s located in a safe and convenient neighborhood. You will have internet access, TV, a sauna, jacuzzi, a small gym and a 24/7 room service. You can easily get around the city using public transportation, or simply order an Uber or taxi right from the front of the hotel.
Osman
Osman, 6-night trip
10/10 Exceptional
My room was exceptional.
Elisa
Elisa, 4-night trip