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Lancaster House

4.0 star property
Family-friendly hotel with spa, near La Castellana National Theater

Choose dates to view prices

Reviews

8.6 out of 10
Excellent
Experience the warmth and elegance of Lancaster House, an upscale family-friendly hotel near Virrey Park. Treat your senses to a deep-tissue massage, international cuisine at one of two on-site restaurants or enjoy kids' meals with the whole family. With free in-room WiFi, express check-out and luggage storage you'll feel right at home.
VIP Access
$57 nightly
The total price is $57
May 17 - May 18

Popular amenities

  • Spa
  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant

Why we love this property

Business meets pleasure
Business-district hotel offers 24-hour meeting facilities. Guests can indulge in spa services and unwind at the bar during happy hour.
Culinary adventures
With 2 restaurants, a bar, and international cuisine, culinary delights await curious palates. Breakfast options include vegetarian and locally-sourced fare.
Spa serenity
This hotel's full-service spa offers deep-tissue massages and hot stone treatments in private rooms. A sauna, hot tub, and garden enhance relaxation.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Down comforters, pillowtop beds, minibar, in-room safe

Family Suite, 2 Bedrooms

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 900 sq ft
  • 2 bedrooms
  • Sleeps 2
  • 2 Queen Beds
  • Free WiFi

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Down comforters, pillowtop beds, minibar, in-room safe

Junior Suite, 1 Bedroom

9.0 out of 10
Wonderful
(38 reviews)
  • City view
  • 613 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Suite, 1 Bedroom, Terrace

Junior Suite, 1 Bedroom, Terrace | Down comforters, pillowtop beds, minibar, in-room safe

Junior Suite, 1 Bedroom, Terrace

9.0 out of 10
Wonderful
(13 reviews)
  • City view
  • 645 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Map
Paralela Autonorte No 106B - 28, Bogotá, Distrito Capital, 110111

What's nearby

  • Iserra 100 Shopping Mall - 16 min walk - 1.4 km
  • La Castellana National Theater - 19 min walk - 1.6 km
  • Virrey Park - 3 min drive - 2.5 km
  • Unicentro Bogotá - 3 min drive - 1.8 km
  • 93 Park - 6 min drive - 3.3 km

Getting around

  • El Dorado Intl. Airport (BOG) - 33 min drive
  • Estación Usaquén Station - 28 min walk
  • Estación La Caro Station - 28 min drive
  • Cajicá Station - 30 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Seratta Gourmand Market - ‬5 min walk
  • ‪Tostao' - ‬2 min walk
  • ‪Descortés - ‬5 min walk
  • ‪Plazoleta de comidas Paralelo 108 - ‬10 min walk
  • ‪Cigarreria Turin - ‬1 min walk

About this property

Lancaster House

  • At Lancaster House, you'll be just a 5-minute drive from World Trade Center and Hacienda Santa Barbara Mall. Guests can visit the spa to be pampered with deep-tissue massages, Ayurvedic treatments, or thalassotherapy, and Gatsby, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge, a 24-hour health club, and a fitness center. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 55 rooms
    • Arranged over 8 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets allowed (dogs and cats only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (USD 5 per night)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Karaoke
  • Pool table
  • Ecotours nearby
  • Golfing nearby

Working away

  • 24-hour business center
  • 7 meeting rooms
  • Computer station
  • Conference center (646 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1996
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby
  • Television in common areas
  • Piano
  • Communal living room
  • 24-hour health club
  • Bicycle parking
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 13
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (inches): 35
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • DVD player
  • 100-cm LCD TV
  • Premium satellite channels

Home comfort

  • Heating
  • Portable fan
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Pillowtop mattress
  • Free crib/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Separate dining area
  • Separate living room

Freshen up

  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Champagne service
  • Mini-fridge
  • Freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils
  • Highchair

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including Ayurvedic and thalassotherapy. The spa is open daily.

Dining

Gatsby - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Bistro 106 - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open select days.
Chimney Bar - This piano bar serves light fare only. Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
  • Christmas Eve (December 24) Gala Dinner per adult: USD 35
  • Christmas Eve (December 24) Gala Dinner per child: USD 25 (up to 12 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: USD 65
  • New Year's Eve (31 December) Gala Dinner per child: USD 30 (up to 12 years old)

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 10 for adults and USD 10 for children
  • Airport shuttle service is offered for an extra charge of USD 35 per vehicle (roundtrip, maximum occupancy 4)
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 20 per night
  • Pets are allowed for an extra charge of USD 20 per pet, per night

Parking

  • Self parking costs USD 5 per night

Pool, spa, & gym (if applicable)

  • Children under 15 years old are not allowed in the health club, fitness facility, or hot tub without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Only registered guests are allowed in the guestrooms.

Long-term renters welcome.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Lancaster House Aparthotel

Lancaster House Aparthotel Bogota

Lancaster House Bogota

Lancaster Hotel Bogota

Lancaster House Hotel Bogota

Lancaster House

Lancaster House Aparthotel Bogotá

Lancaster House Aparthotel

Lancaster House Bogotá

Aparthotel Lancaster House Bogotá

Bogotá Lancaster House Aparthotel

Aparthotel Lancaster House

Lancaster House Bogota

Lancaster House Hotel

Lancaster House Bogotá

Lancaster House Hotel Bogotá

Frequently asked questions

Does Lancaster House offer free cancellation for a full refund?

Yes, Lancaster House does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Lancaster House?

Yes, cats and dogs are welcome. There's a charge of USD 20 per pet, per night, and there's also a deposit of USD 20 per night. Service animals are exempt from fees.

Is parking offered on site at Lancaster House?

Yes. Self parking costs USD 5 per night.

Is airport shuttle service offered by Lancaster House?

Yes, an airport shuttle is available. The charge is USD 35 per vehicle roundtrip.

What are the check-in and check-out times at Lancaster House?

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Lancaster House and nearby?

Lancaster House has a spa and a 24-hour health club, as well as a garden.

Are there restaurants at or near Lancaster House?

Yes, there are 2 onsite restaurants, featuring international cuisine.

Does Lancaster House have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a freezer.

What's the area around Lancaster House like?

Lancaster House is in Usaquén, a short 18-minute walk from Barraquer Clinic.

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Reviews

Lancaster House Reviews

8.6

Excellent

8.8

Cleanliness

7.4

Location

9.0

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently good with excellent variety and quality. (25 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Food
Location
Kitchen
Shower
Restaurant
Bed
Bathroom

Reviews

Verified

10/10 Exceptional

Excellent stay and staff
Daniella, 4-night trip
Verified

10/10 Exceptional

Great staff and friendly ppl.
Ceasar, 2-night trip
Verified

10/10 Exceptional

Clean room excellent
Olopilel, 3-night trip
Verified

10/10 Exceptional

Nice people
pasquale, 2-night trip
Verified

10/10 Exceptional

Very clean. Very friendly staff who were always ready to assist.
Kenneth, 3-night trip
Verified

10/10 Exceptional

The staff were so friendly. Excellent service
Joshua, 10-night trip
Verified

10/10 Exceptional

The location is excellent, the staff is very friendly and the buffet breakfast was the best!!
Sandra, 2-night trip
Verified

10/10 Exceptional

Nice staff, good customer service
Campo, 8-night trip
Verified

10/10 Exceptional

Great staff. Nice and friendly
Daniel, 1-night trip
Verified

6/10 Good

Room was not what I expected, felt dated, not the best view, breakfast felt very limited options. Staff was very nice and attentive.
Cesar, 6-night trip
Verified

10/10 Exceptional

Excellent service
Luis Javier, 2-night trip
Verified

10/10 Exceptional

The room was Clean and the Staff were friendly. Good service!! I highly recommend!! Thank you so much for what you did for me!!
Maria, 1-night trip
Verified

10/10 Exceptional

Good place close by malls and transportation Breakfast was good personal pleasant
Olga, 3-night trip
Verified

10/10 Exceptional

Staff very friendly front desk waiters in breakfast hosted capitán hk every one very nice
william, 6-night trip
Verified

10/10 Exceptional

I highly recommend this place for first-time visitors to Bogotá. It’s located in a safe and convenient neighborhood. You will have internet access, TV, a sauna, jacuzzi, a small gym and a 24/7 room service. You can easily get around the city using public transportation, or simply order an Uber or taxi right from the front of the hotel.
Osman, 6-night trip
Verified

8/10 Very good

We Loved the stay Staff are nice, friendy and kind
Lou-Ann, 7-night trip
Verified

8/10 Very good

Great Location
alejandro, 1-night trip
Verified

10/10 Exceptional

They did all they can to make us feel comfortable.
Magaly, 4-night trip
Verified

10/10 Exceptional

Our last room was amazing, we love it.
Julieth, 3-night trip
Verified

10/10 Exceptional

The staff was wonderful check-in was a breeze the room was great look forward to your stay at this amazing place
Stephen, 6-night trip
Verified

10/10 Exceptional

Although it is older construction and deco, suites are spacious and very comfortable. Quality and variety of breakfast buffett is excellent.
Oscar, 2-night trip
Verified

10/10 Exceptional

My family and I stayed for a couples of days, breakfast was good and staff is very professional. Recommended.
Julieth, 9-night trip
Verified

10/10 Exceptional

large patio and helpful and professional staff. I wopuld definately stay here again.
John, 28-night trip
Verified

10/10 Exceptional

The staff were great vladimir and edgar were very helpful. The gym and breakfast were good too!
javier, 6-night trip
Verified

10/10 Exceptional

The price and the value are unbeatable. The property is located close to everything and the service is outstanding.
Maria Gabriela, 4-night trip