6/10 Buono
8 febbraio 2025
A mixed experience
Breakfast vouchers excellent. Arranging our room near the elevator since my husband could not walk far was excellent. The reason for the poor overall was a problem getting the room cleaned. I called st 8:45 am snd got the front desk. I asked that our room be serviced. I called again at 2:30 and asked if housekeeping was still on the premises. I asked again to have the room serviced and told them it was the second request. At 5 pm I went to the front desk and explained. She wrote the room number down and said it would be handled. We returned to the room around 7:45. Still no service. At that pint we had been in the room for 4 days and needed some trash emptied and other items. We never had out the do not disturb or privacy sign. Beyond that location and staff are goood .
Karen A
Karen A, viaggio di 5 notti
Recensione degli ospiti Hotels.com verificata