ARC THE.HOTEL, Washington DC

Wonderful Hotel!

The room was unfinished cold hard concrete floors... the entry was compact and reminded me off a shelter

My daughter and I stayed for 5 nights. The hotel room was clean and comfortable and the staff was helpful and friendly.

Such a beautiful hidden gem in downtown DC! This old building was remodeled into a chic, modern hotel that is within walking distance to George Washington University. An inexpensive Uber ride away from all DC has to offer. Very comfortable with lots of amenities and extremely friendly, helpful staff! Only complaint was that the bar downstairs didn't stay open past dinner time.

The front desk staff was great and super friendly and helpful. The room was nice and what I needed for my stay, however the heat was either all on or nothing — no matter the temp you set. All in all it was a nice stay and I would probably stay there again in spring or fall.

I’ll stay at this hotel again. Location was great. Only thing I’d would have liked was a shelf for toiletries in the bathroom, but that’s a minor thing.

We booked a stay at the Arc Hotel 3 weeks in advance and booked a room with double queen beds. However when we arrived to check in they informed us that they did not have a room with double queen beds a available. They claimed they were upgrading us to a jr suite. There were 3 people in our party and therefore one of us was going to be forced to sleep on a pull out couch. When we asked the front desk of there was any other option they told us they could bring a roll out bed. We were told there was nothing else they could do until a service manager arrived the next morning. The next morning, we were moved into a room with double queen beds as promised but we were only compensated for 1/2 nights stay. During the rest of our stay, the hotel smelled like marijuana each morning. Lastly, when we checked out they charged us for 2 waters that we did not drink. Overall, our stay could have been a great one but we were met with very little customer service. I would not recommend this hotel.

We had two rooms. One room was directly above what we assume was the sound of a garage door opening (avoid room 114!!!) Over and over again. We had asked that the two rooms be close together when booked, but they were on opposite sides of the floor...not horrible though! We were supposed to receive $15.00 per day per room food/drink credit because or Silver Status but the front desk had no idea and we never received the same. (Wasn't happy about that!) Valet parking was 177 for three days with tax, so within the norm for DC. The valets were super sweet all the time!! The hotel is central to many attractions. We would stay again, but not in room 114!!!

It was quite comfortable y

Hotel was clean, staff was very friendly and helpful. My only complaint is the room got a little hot, otherwise our stay was very nice.