Pestana Plaza Mayor Madrid

excellent location , nice breakfast ,comfortable bed . Room is not very big but feels cozy and it’s very quiet inside . Highly recommended.

The hotel was well located but that's all in Plaza mayor. The Hotel has a major issue with sewage . The room was tiny and smelled like rotten eggs. Had to move 3 times. was a major inconvenience. Staff pretends like nothing is happening. The breakfast was good. Do not drink the water got even the free they give you. Stay someplace else . Small depressing rooms. Will take me moths to recover from this stay

The hotel was beautifully appointed and the staff were helpful and welcoming. It was just unfortunate that a few minor issues rather impacted on my stay. I was offered a discount on breakfast when I checked I, if I booked it on the spot (18 Euro instead of the standard 24). I opted to do this, only to be charged 24 the following morning. When I pointed this out, the restaurant staff refused to change the bill and instructed me to take it up with reception. I don't blame the staff but it was just frustrating to have to sort it out myself. That evening I discovered my phone was out of order so I had to go to reception to order room service. It was delivered in good time, but no corkscrew was provided for my lovely half bottle of Rioja, and as the phone was obviously still out of order, I had to go all the way back to reception to open the bottle! So, taken individually, these were not huge problems, but for a 2 night stay, it was a bit disappointing. However, as the hotel has only been open for 8 months, they may still be "bedding in"!

Lovely hotel, excellent service and location, very comfortable room with luxurious amenities, wonderful bed and shower, and the food was delicious, both in the dining room and from room service.

Room was very small but tidy and clean

Amazing place and location, spa pool was a bit small but hey! Friendly helpful staff, will be back

I had a truly wonderful stay at the Pestana Plaza Mayor. The service is impeccable, rooms are comfortable and well-appointed, and you cannot beat the location (a short walk from every neighborhood and major attraction). This is an absolutely ideal place to stay in Madrid for a relaxing and luxurious vacation.

A great hotel. Terrific location; excellent amenities; friendly, professional, helpful staff. A lovely restaurant and fab breakfast. The room was large, modern and well decorated with a great bed. Nice seating areas. We didn't use the spa - not enough time - but it looked superb. Would heartily recommend the Pestana it to anyone visiting Madrid.

Hip hotel with modern furnishing. Beautiful location. The room had these beautiful balconies with amazing views of plaza mayor.

Amazing hotel!