4/10 Discreto
1 luglio 2024
Overall not a good experience, despite the good quality and position of the hotel, simply because of questionable management choices and bad design.
Membership of “I Prefer Hotel Rewards” is effectively forced upon newly arrived guests, or no access to the room will be allowed until 3 pm, even if the room is ready and empty.
Form is preferred to function in a lot of things, making guests’ life unnecessarily difficult: for example the complicated light control via iPad, which nevertheless requires buttons for some of the lights (and if you are not alone, the other room’s occupant will have to figure out something else); no room for storage even in large rooms; need to accept the Wi-firm terms every day to not be cut out of the service; and so on.
Service is average by Western standards and not very good by Japanese ones.
Roberto
Roberto, fuga romantica di 3 notti
Recensione degli ospiti Expedia verificata
