I checked in 11pm at night. It was a nightmare, 2 staff on where they fought over who had to check me in. It took forever and they the guy that did it had no idea what he was doing. The room is tiny, the bathroom doesn't have the basic amenities other hotels have. It is not sound proof, so on level 3 I listened to the road the entire time and then as soon as there was sinlight it was straight in my room, the black out curtains, were not blackout. The kettle was disgusting (see picture) you can make people sick with that!! Then when I checked out, the lady had to leave me at reception to physically go and check the room before I could go. I told her about the disaster check in, she just said sorry, she was much better than the night check in staff. I was here for less than 9 hours, luckily, I would never come back.