2/10 Scadente
28 dicembre 2024
Hotel intentionally misrepresents policies, including 14 day cancelation (when you call, its actually 15 days which they claim is 14, even though written policy they send and on 3rd party website is 14); they charged the whole stay 2 weeks prior to arrival (their written policy says 1 night to hold the room, then they lied about the policy meaning when confronted); they tried to charge me for my SA (even though I'd told them in advance); they lied about my SA urinating on a bed (he would never and was never even alone) then switched the lie to that their was mud on the top sheet (ordinary use due to the conditions). When I confronted them about their intentional misrepresentations, they simply claimed I was wrong (I'm not). There were other cleanliness and safety issues. Stay away from this hotel.
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Vacanza in famiglia di 2 notti
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