8/10 Ottimo
26 dicembre 2024
Convenient Airport hotel
This was a miracle reunion stay. My daughter and I had not seen each other since her birth 50 years ago. She lives in AZ and I in FL, so for our reunion, we met to meet one another in Dallas. After getting our luggage the shuttle was pretty prompt getting us at Dallas Love Airport.
Front desk employee must have been new and in training so it was a slow process getting checked in but that was fine, I get it. Our rooms were ready although it seemed like they were a mile down the hallway from the elevators. No problem again, extra steps is good for all.
The room was large, clean, comfortable and set up with dishes and pots/pans and FULL coffee pot which was wonderful. The view from my room was over the pool but in the view of the multi-lane highway. The road noise wasn’t a problem at all. The second night my room wasn’t attended to but after notifying the front desk someone on staff came up and refreshed it, this was AFTER the housekeeping staff had gone home for the day!
I would say this hotel is great if you need to be around the airport. They only have their “social hour” M-W, so we didn’t get to enjoy that since we were there Th-Sat. They do serve breakfast buffet, which was really generous with a great variety of foods. The best employee we met there was “Rudy”, he was so friendly, hardworking and passionate about giving the best customer experience of any hotel employee Ive met in years. PLEASE say Hello. To him for the “Christmas Miracle” he labeled us.
Jolene
Jolene, vacanza in famiglia di 2 notti
Recensione degli ospiti Hotels.com verificata
