6/10 Buono
6 gennaio 2025
Amazing new hotel
I stayed in the adults only Royal section which was very good. Particularly the restaurant, breakfast and dinner were first class. The hotel is new and spotless, very well appointed, great attention to the extra things to make it special. Cava on check in for instance. However… it’s let down by getting some very basic things wrong, 45 minutes to check in, no staff to greet you when you arrive to make sure you queue in the correct queue, so when you finally get to the front you’re told you’re queuing in the wrong queue. Too much information given as standard at checkin making it even longer, as a suggestion if you can pick up your room key quickly you could then have a separate desk to ask questions, so the whole queue behind you doesn’t have to listen to a description of all the amenities of all the guests ahead of them several times.
Gareth
Gareth, viaggio di 2 notti
Recensione degli ospiti Hotels.com verificata