4/10 Discreto
4 novembre 2024
You can find better in the area
The room which was assigned to us had a really strong smell of paint as if it was painted recently. Despite keeping the windows open, the stink did not leave the room. We then asked the lady at the reception whether we could get another room and we ended up having a weird discussion where she was doubting that the smell was strong (she kept claiming that the room was painted a month ago and no clients complained) and she refused to come to the room and check. She repeated several times that the small was not so strong, and was extremely unpolite and rude. She finally gave us another room in a very unpolite way, dropping another key on her counter. The new room was small, the bed just right for two people and noise isolation basically not existing, you could hear anything happening in the corridor or outside. The positive sides of this hotel were the location and the rest of the staff (not the lady at the reception for sure).
Andrea
Andrea, viaggio di 1 notte
Recensione degli ospiti Hotels.com verificata