2/10 Scadente
25 ago 2025
Terrible Experience
I really hope my absolutely terrible experience will help others open their eyes before they book a trip or stay with this hotel.
It is a long story, but let me briefly put it this way, and in the words of one of the guides I used (through the hotel), "In Egypt, you are NOT a tourist; you are an ATM." He couldn't have been more correct. Here are a few of the terrible experience I had at this hotel:
- Photos they put on the Internet are misleading. I booked a room that was supposed to open on the pyramids. It opened on the slams. I was told I had to go to the roof to see the pyramids.
- I hired two guides (through the hotel): one was rude and unprofessional; he would leave my and my kid behind and just wander on his own. The second one left us after two hours claiming that was everything you could see in Alexandria. I had to pay the chauffeur (hired through the hotel too) to take us to a few extra places (on top of what I had already paid them).
There were more problems, but I am running out of characters allowed, but lets just say when I complained to the owner he just told me "go drink from the sea" in the nicest way possible.
I would NOT stay at this hotel even if it was the last one on North Africa. I hope you think twice before you do, too.
They will take your money and send you to the street! You are nothing more than an "ATM" to them!
Abdelhak
Abdelhak, vacanza in famiglia di 4 notti
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