The hotel is lovely from the minute you step inside the lobby and are greeted by the friendly staff. Everything about this boutique hotel is exceptional. The restaurant has great food and drinks, very reasonably priced. We had one of the suites (room 206) - Zaachila suite. The room was very spacious as so was the bathroom with jacuzzi tub. Purified water brought in daily, robes & slippers provided, housekeeping upon request to reduce water usage, fresh towels daily, in-room safe, and fabulous king bed. The location was perfect for walking anywhere in el centro Oaxaca. Minutes in each direction gets you to all the sights, museums, markets, etc. I wouldn't stay anywhere else! Staff was super friendly and very gracious.