When we’re in a rush and have short stays we always booked the Tru hotels, specifically this Orlando one. The hotel is always clean and there is good customer service and their breakfast is top tier. Unfortunately this has changed, First I was charged 70 additional dollars for parking; this is more than the 5 star resorts we stay at when we’re staying in Orlando for a week or more. The resorts have valet parking and security but this hotel has neither but charges more. The hotel was booked to capacity and the elevators were constantly down, they also were not working properly. The breakfast here has become horrible, again seeing the hotel to capacity they did not increase their serving of food, when things were gone; they did not attempt to refill and they served the exact thing daily. Finally, my AC was extremely noisy even when off, yes when off it still made noises. After all the good things I’d stated to my family about this hotel after encouraging them to book this place to; I was extremely disappointed by all of these events. The final insult was after paying that hefty parking fee, some guests had nowhere to park after their evening outing, what a slap in the face. Overall the staff here are great and professional but their company’s choice to operate in a cheap manner is not their fault.