4/10 Fair
Jan 27, 2025
Hotel was very clean. Staff were helpful and friendly
My biggest complaint is how paper thin the walls were. Could hear the people in the room next to us (shared wall behind the bed) as if they were in the room with me. Unfortunately they were having conversations until 3am and i struggled to sleep as a result of it as did my kids. The room upstairs was also sounding like it was moving things around until near midnight. I stay in hotels very often and in the last long while this hasnt been such an issue with the walls being paper thin like my stay was here.
Kids were also playing games knocking on the doors and running until near midnight. While i did contact reception to advise of the ongoing issue and was assured it would be handled it still persisted a few times more beyond that. While this is not a hotel issue and more of a parenting issue it was rather disappointing that it was just another thing that became a fustration of my stay. My recommendation here would have been for a staff to circle back with me to confirm the issue had been spoken to.
Tia
Tia, 1-night family trip
Verified Hotels.com guest review
