4/10 Discreto
19 gennaio 2025
We arrived at 330 for check in. Was told room was not ready. They would call when it was. We drove around the porperty from building to building tired from our drive. Checked at 530 no answer. Again told they would call. Finally at 630, three hours after check in time I was switched to a handicap room that wasnt reserved by anyone. That room was freezing. Heater didnt work in the hot tub/bathroom. While it was quiet and the food and drinks were good.. our first night was ruined by waiting hours and then end8ng up uncomfortable and cold. Those logs did not warm the room. Again the staff was friendly but it didnt make up for not being able to relax and nap like planned before dinner. I have mever in my life checked in and three hours later still waiting on a room with no explanation for why we were told check in was 330 or no communication at three hours about it unless i went back in to ask. If i am paying for a room I want the room. Im not sure id come back simply based on that fact.
Jennifer
Jennifer, viaggio di 1 notte
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