Roberts Riverwalk Urban Resort Hotel

Struttura a 2.5 stelle
Hotel in riva al fiume con piscina all'aperto, non lontano da Hollywood Casino at Greektown

Scegli le date per vedere i prezzi

i mesi mostrati al momento sono January 2025 e February 2025.
gennaio 2025
febbraio 2025

Galleria fotografica per Roberts Riverwalk Urban Resort Hotel

Camera Standard, 1 letto king, non fumatori, vista fiume | Copriletto in piuma, una cassaforte in camera, una scrivania
Executive Suites, 1 King Bed, Non-Smoking | Copriletto in piuma, una cassaforte in camera, una scrivania
Hall
Esterni
Vista dalla struttura

Recensioni

5,6 su 10

Servizi più richiesti

  • Bar
  • Piscina
  • Camere comunicanti disponibili
  • Palestra
  • Non fumatori
  • Lavanderia

Servizi principali (12)

  • Pulizie giornaliere
  • Un ristorante e bar/lounge
  • Una piscina coperta e una piscina all'aperto
  • Palestra
  • Servizio in camera
  • Business center aperto 24 ore su 24
  • Sale riunioni
  • Servizio auto o limousine
  • Terrazza
  • Reception aperta 24 ore su 24
  • Caminetto nella hall
  • Cassetta di sicurezza presso la reception

Sentirsi a casa (6)

  • Letti aggiuntivi
  • Camere comunicanti/adiacenti
  • Canali TV premium
  • Terrazza
  • Pulizie giornaliere
  • Servizio lavanderia

Opzioni della camera

Filtri disponibili per le camere
Stai visualizzando 10 su 10 camere

Executive Suites, 1 King Bed, Non-Smoking

In evidenza

Salotto separato
Aria condizionata
Camere comunicanti disponibili
TV a schermo piatto
Divano letto
Tende/tendaggi oscuranti
Piumino
Bagno privato
  • 28 m²
  • Vista fiume
  • Per 4 persone
  • 1 letto king

Camera Standard, 1 letto king, non fumatori, vista fiume

In evidenza

Aria condizionata
Camere comunicanti disponibili
TV a schermo piatto
Divano letto
Tende/tendaggi oscuranti
Piumino
Bagno privato
Combinazione doccia/vasca
  • 19 m²
  • Vista fiume
  • Per 3 persone
  • 1 letto king

Penthouse Room, 1 King Bed, Non-Smoking

In evidenza

Sala da pranzo indipendente
Salotto separato
Aria condizionata
Camere comunicanti disponibili
TV a schermo piatto
Divano letto
Tende/tendaggi oscuranti
Piumino
  • 46 m²
  • Per 4 persone
  • 1 letto king

Camera Standard, 1 letto queen, non fumatori

In evidenza

Aria condizionata
Camere comunicanti disponibili
TV a schermo piatto
Divano letto
Tende/tendaggi oscuranti
Piumino
Bagno privato
Combinazione doccia/vasca
  • 19 m²
  • Per 2 persone
  • 1 letto queen

Suite Presidenziale

In evidenza

Salotto separato
Aria condizionata
Camere comunicanti disponibili
TV a schermo piatto
Divano letto
Tende/tendaggi oscuranti
Piumino
Asciugacapelli
  • 46 m²
  • Per 4 persone
  • 1 letto king

Riverview Deluxe, 1 King Bed, Non-Smoking

In evidenza

Aria condizionata
Camere comunicanti disponibili
TV a schermo piatto
Divano letto
Tende/tendaggi oscuranti
Piumino
Bagno privato
Combinazione doccia/vasca
  • 23 m²
  • Per 4 persone
  • 1 letto king

Camera, 2 letti queen, vista fiume

In evidenza

Aria condizionata
Camere comunicanti disponibili
TV a schermo piatto
Divano letto
Tende/tendaggi oscuranti
Piumino
Bagno privato
Combinazione doccia/vasca
  • 23 m²
  • Per 4 persone
  • 2 letti queen

Camera Standard, 2 letti queen, non fumatori

In evidenza

Aria condizionata
Camere comunicanti disponibili
TV a schermo piatto
Divano letto
Tende/tendaggi oscuranti
Piumino
Bagno privato
Combinazione doccia/vasca
  • 19 m²
  • Per 5 persone
  • 2 letti queen

Deluxe King, Non-Smoking

In evidenza

Aria condizionata
Camere comunicanti disponibili
TV a schermo piatto
Divano letto
Tende/tendaggi oscuranti
Piumino
Bagno privato
Combinazione doccia/vasca
  • 23 m²
  • Per 4 persone
  • 1 letto king

Camera Standard, 1 letto king, non fumatori

In evidenza

Aria condizionata
Camere comunicanti disponibili
TV a schermo piatto
Divano letto
Tende/tendaggi oscuranti
Piumino
Bagno privato
Combinazione doccia/vasca
  • 19 m²
  • Per 3 persone
  • 1 letto king

Strutture simili

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Informazioni sulla zona

Mappa
1000 River Place Dr, Detroit, MI, 48207

Cosa c’è nei dintorni?

  • GM Renaissance Center - 4 min in auto
  • Hollywood Casino at Greektown - 4 min in auto
  • Ford Field - 5 min in auto
  • Detroit Windsor Tunnel (tunnel) - 7 min in auto
  • Caesars Casino - 7 min in auto

Come spostarsi

  • Detroit, MI (DET-Coleman A. Young Municipal) - 19 min in auto
  • Aeroporto Internazionale di Detroit (DTW) - 32 min in auto
  • Windsor, ON (YQG) - 33 min in auto
  • Pontiac, MI (PTK-Oakland County Intl.) - 46 min in auto
  • Stazione di Detroit - 15 min in auto
  • Stazione di Royal Oak - 19 min in auto
  • Stazione di Dearborn - 21 min in auto

Ristoranti

  • ‪Tim Hortons - ‬10 min in auto
  • ‪Wendy's - ‬3 min in auto
  • ‪Bucharest Grill - ‬10 min a piedi
  • ‪Atwater Block Brewery - ‬6 min a piedi
  • ‪Bai MAI Thai - ‬3 min in auto

Informazioni su questa struttura

Roberts Riverwalk Urban Resort Hotel

Scegli Roberts Riverwalk Urban Resort Hotel e alloggia a 5 minuti in auto da GM Renaissance Center e Hollywood Casino at Greektown. Roberts Riverwalk serve la colazione, il pranzo e la cena: proprio quello che ci vuole prima di tuffarsi nella piscina all'aperto o nella piscina coperta. Gli altri punti di forza della struttura includono un bar/lounge, una palestra e una terrazza.

Lingue

Inglese

Informazioni generali

DONE

Dimensioni dell'hotel

    • 106 camere
    • Su 4 piani
DONE

Arrivo/partenza

    • L'orario del check-in è il seguente: 16:00-23:30
    • Età minima per effettuare il check-in: 21 anni
    • Il check-out è previsto alle ore: 11:00
    • Il check-out posticipato è soggetto a disponibilità
DONE

Istruzioni speciali per il check-in

    • Il personale alla reception si occupa di accogliere gli ospiti all'arrivo.
    • Questa struttura non offre il check-in fuori dall'orario previsto
DONE

Richiesti al check-in

    • È richiesta una carta di credito per eventuali spese accessorie
    • Potrebbe essere necessario presentare un documento d’identità valido
    • L'età minima per effettuare il check-in è 21 anni
DONE

Bambini

    • Culle (lettini per bambini) non disponibili.
DONE

Animali domestici

    • Non si ammettono animali domestici
WIFI

Internet

    • Wi-Fi gratuito nelle aree comuni
    • Wi-Fi gratuito in camera
LOCAL_PARKING

Parcheggio

    • Parcheggio non assistito gratuito disponibile in loco
DONE

Altre informazioni

    • Struttura riservata ai non fumatori

Servizi della struttura

Pasti e bevande

  • Un ristorante
  • Un bar/lounge
  • Servizio in camera con orario limitato

Cose da fare

  • Tavolo da biliardo
  • Golf
  • Escursioni in monopattino elettrico a noleggio

Servizi business

  • Business center aperto 24 ore su 24
  • Sale per riunioni
  • Area per conferenze

Servizi

  • Reception aperta 24 ore su 24
  • Servizio auto o limousine
  • Servizio di lavanderia e lavaggio a secco
  • Quotidiani gratuiti nella hall
  • Deposito bagagli
  • Servizi per matrimoni
  • Noleggio biciclette

Caratteristiche e dotazioni

  • 1 edificio
  • Bancomat/servizi bancari
  • Una cassetta di sicurezza presso la reception
  • Un'area picnic
  • Una terrazza
  • Un caminetto nella hall
  • Una TV nelle aree comuni
  • Una palestra
  • Una piscina all'aperto
  • Una piscina coperta

Accessibilità

  • Accesso in sedia a rotelle
  • Ascensore

Servizi della camera

Intrattenimento

  • Lettore DVD
  • TV a schermo piatto da 42 pollici
  • Canali via cavo premium

Il massimo comfort

  • Aria condizionata (con climatizzatore)
  • Accessori per la preparazione di caffè/tè
  • Ferro/asse da stiro

Per un riposo perfetto

  • Copriletto in piume
  • Tende oscuranti
  • Divano letto king
  • Sveglia
  • Letti aggiuntivi a pagamento
  • Lenzuola

Bagni e dotazioni

  • Set di cortesia gratuiti
  • Asciugacapelli
  • Asciugamani

Sempre in contatto

  • Scrivania
  • Wi-Fi gratuito
  • Telefono
  • Sedia da scrivania

Pasti e bevande

  • Frigorifero su richiesta
  • Microonde su richiesta

Altro

  • Pulizie giornaliere
  • Cassaforte in camera
  • Camere comunicanti/adiacenti

In evidenza

Ristoranti

Roberts Riverwalk: bistro che serve la colazione, il brunch, il pranzo e la cena. È possibile godersi un drink al bar in tutta tranquillità.

Costi e regolamenti

Depositi rimborsabili

  • Cauzione: 100.00 USD a soggiorno

Supplementi obbligatori

La struttura ti addebiterà i seguenti costi all'arrivo o alla partenza. I supplementi potrebbero includere le tasse applicabili:
  • Tariffa resort: 18.00 USD a persona, a notte.
  • La tariffa resort comprende:
    • Uso della palestra
    • Uso della piscina

Extra

  • Il check-out posticipato può essere concordato pagando un supplemento di 50.00 USD (previa disponibilità).
  • Il forno a microonde è disponibile a un costo aggiuntivo di 25 USD al giorno.
  • Frigoriferi disponibili a un costo aggiuntivo di 25 USD al giorno.

Bambini e letti aggiuntivi

  • I letti aggiuntivi sono disponibili al costo di 25 USD a notte.

Regolamenti

Questa struttura è gestita da un host professionista, che la affitta in ambito commerciale, imprenditoriale o professionale.
È possibile richiedere camere attigue o comunicanti (previa disponibilità) contattando la struttura al numero riportato nella conferma della prenotazione.
Questa struttura accetta pagamenti tramite carte di credito e carte di debito. Non si accettano contanti.
Le norme culturali e i regolamenti per gli ospiti variano a seconda del paese e della struttura in questione. Le condizioni indicate sono fornite dalla struttura.

Struttura nota anche come

Detroit Riverwalk Hotel
Riverwalk Detroit
Riverwalk Detroit Hotel
Riverwalk Hotel Detroit
Roberts Hotel
Roberts Hotel Detroit
Roberts Riverwalk
Roberts Riverwalk Detroit
Roberts Riverwalk Hotel
Roberts Riverwalk Urban Resort Hotel Detroit
Roberts Riverwalk Hotel And Residence Detroit
Roberts Riverwalk Urban Detroit
Roberts Riverwalk Urban
Roberts Riverwalk Urban Resort
Roberts Riverwalk Urban Resort Hotel Hotel
Roberts Riverwalk Urban Resort Hotel Detroit
Roberts Riverwalk Urban Resort Hotel Hotel Detroit

Domande frequenti

Posso cancellare gratuitamente la mia prenotazione presso Roberts Riverwalk Urban Resort Hotel e ricevere un rimborso completo?
Sì, Roberts Riverwalk Urban Resort Hotel offre alcune tariffe completamente rimborsabili, che sono disponibili sul nostro sito. Se hai prenotato una camera rimborsabile, puoi cancellare la prenotazione fino ad alcuni giorni prima dell'arrivo, in base alla politica della struttura. Consulta le condizioni di cancellazione della struttura per informazioni precise.
Roberts Riverwalk Urban Resort Hotel include una piscina?
Sì, gli ospiti possono approfittare di una piscina coperta e una piscina all'aperto.
Roberts Riverwalk Urban Resort Hotel ammette animali domestici?
Ci dispiace, ma non sono ammessi animali domestici.
Roberts Riverwalk Urban Resort Hotel offre parcheggio in loco?
Sì, troverai parcheggio gratuito non assistito.
A che ora si effettuano il check-in e il check-out presso Roberts Riverwalk Urban Resort Hotel?
Puoi effettuare il check-in in questa fascia oraria: 16:00- 23:30. Il check-out va effettuato entro le 11:00. Per il check-out posticipato (soggetto a disponibilità) è previsto un supplemento di 50.00 USD.
Roberts Riverwalk Urban Resort Hotel ha un casinò interno?
No, questo hotel non ha un casinò, ma si trova nelle vicinanze di Hollywood Casino at Greektown (4 minuti in auto) e MotorCity Casino (7 minuti in auto).
Quali attività sono disponibili presso Roberts Riverwalk Urban Resort Hotel e nelle vicinanze?
Roberts Riverwalk Urban Resort Hotel ha una piscina all'aperto, una palestra e un'area picnic.
Roberts Riverwalk Urban Resort Hotel ha dei ristoranti o posso trovarne nelle sue vicinanze?
Sì, c'è un ristorante in loco: Roberts Riverwalk.
Com'è la posizione di Roberts Riverwalk Urban Resort Hotel?
Roberts Riverwalk Urban Resort Hotel si trova in riva al fiume in zona Rivertown, a 3 min. a piedi da Detroit Riverwalk e a 8 min. da The Aretha Franklin Amphitheatre.

Recensioni su Roberts Riverwalk Urban Resort Hotel

Recensioni

5,6

6,2/10

Pulizia

6,2/10

Personale e servizio

5,4/10

Condizioni e dotazioni della struttura

Recensioni

8/10 Ottimo

Ottimo rapporto qualitá prezzo
Posto vecchiotto, per chi apprezza il vintage è comunque un'esperienza simpatica, il personale è ok, un po' svampito ma ok, non devono avere un grandissimo giro diciamo.. i punti a favore sono sicuramente la vista e le finestre enormi in camera, il letto comodo e il fatto che è abbastanza in centro. A sfavore, fa un po' freddo, è un po' rumoroso e la colazione ( a pagamento) costa molto e non è all'altezza!
Viaggio di lavoro di 1 notte
Recensione degli ospiti Hotels.com verificata

2/10 Scadente

Don't let the view fool you, Pass on this hotel,
Yes, the view from the RiverWalk is lovely. Service and property are below sub-par. We waited 45 min in line to check in, multiple parties had issues as the hotel seems confused about amounts to charge if you are a hotels.com customer. A lady in line said that the check in and check out process is always terrible there. We did not stay at the property because the air-conditioners were not working. Hotels.com processed a refund the next day, but we have been waiting on the hotel to process a refund of less that $50 for over 6mths.
Fuga romantica di 1 notte
Recensione degli ospiti Hotels.com verificata

4/10 Discreto

It was nice interior but could use updating. Staff was friendly and brought us a roll away bed. Also contacted another room with radio on (loud) at 1am. Dislike-walls were thin, rooms on the chilly side until the heat kicked in. Hallways were cold. No “do not disturb” signs. No hotel or TV information in the room. No curtains in the bathrooms as it could possible to see into from another room. Didn’t have any issues with parking. Right on the riverfront which would nice during summer to walk around. Walking distance to a few places to eat which were really good. Don’t come expecting high end service as you get what you pay for.
Viaggio di 2 notti
Recensione degli ospiti Expedia verificata

8/10 Ottimo

John, viaggio di 1 notte
Recensione degli ospiti Hotels.com verificata

2/10 Scadente

Took one hour and 45 minutes to get in room. Booked 2 months in advance and said they did not have a room. Assigned me a room that was storage Then upgraded me to a suite. NO HEAT. Room was nice but COLD Several guest had no heat!
Viaggio di 1 notte
Recensione degli ospiti Travelocity verificata

2/10 Scadente

Management issues at Roberts Riverwalk
This was terrible experience. There was no hot water during the entire seven day stay despite assurances that the problem would be remedied soon. We had to change rooms because the first room was uninhabitable and should not have been rented. There was a "resort" fee added to the bill that was not properly described at check-in. All in all, although the hotel is a nice facility, it was a terrible experience.
John B, fuga romantica di 7 notti
Recensione degli ospiti Hotels.com verificata

2/10 Scadente

Check in was a nightmare and took way too long telling me a owed money when I paid in full month's ago. No heat in the rooms, tv was blurry, no one tells you anything upon check in like there is a restaurant or anything really that a normal hotel front desk tells you. Plus a resort fee !!! In Detroit let that sink in for min... For the price of this terrible hotel just spend more to stay at Greek town or better yet don't go to Detroit
Waylon, viaggio di 1 notte
Recensione degli ospiti Expedia verificata

4/10 Discreto

I paid money for that?
We stayed at Roberts River walk Detroit MI so we could attend the Sunday Night last football field at Ford Field. Our room was still not available when we left to go to game at 6:30pm. We had to get ready in my sister in laws room. When we got back at 12:30am and went to our room, we discovered that the toilet wasn't working and had to be moved to another room (how did house keeping miss that?). They specifically asked at check in (which took 40 minutes), 'You booked through a 3rd party, didn't you?' I was very disappointed.
Bethany, viaggio con gli amici di 1 notte
Recensione degli ospiti Hotels.com verificata

4/10 Discreto

Vicki, vacanza in famiglia di 1 notte
Recensione degli ospiti Hotels.com verificata

2/10 Scadente

Perhaps the hotel is normally of higher quality, but during their renovations the room was very uncomfortable. Additionally, it was clear that the room I was placed in had not been used or cleaned in some time. Lastly, it took nearly a full hour in line for check-in before I was able to get keys to my room (I was only the fifth person in line on Saturday afternoon). If you purchase an upgrade to a river-front room, this location may be worth the cost. Otherwise, save the money and find another hotel.
Viaggio di 2 notti
Recensione degli ospiti Expedia verificata

2/10 Scadente

broken glass in parking lot took hours for water in shower to drain not enough electrical plugs road to hotel in poor condition not enough towels no extra rolls of toilet paper no tissues wifi and tv reception poor dark hallways
M, viaggio di 1 notte
Recensione degli ospiti Expedia verificata

4/10 Discreto

Don't do it!!
It was probably the worst place I had ever stayed! No air conditioning, VERY rude manager (I actually felt awful for the employees trying their best), and the place is soo run down!
Meegan, fuga romantica di 1 notte
Recensione degli ospiti Hotels.com verificata

2/10 Scadente

Everything was terrible! Hotel is very old and everything in it is old or very cheap. We have a “suite”, it just means they crammed a loveseat in the room. Getting a room with air conditioning is a 50/50 gamble. In the room: no hand towels, no Kleenex, no drinking cups, minimal coffee maker but no coffee, no cups, no sugar, no creamer, stir sticks, every time you leave the room your key entry won’t work. No working phone in the room. Room is very damp and we haven’t even taken a shower, no exhaust in the bathroom, and the overhead fixture is now only an exposed bulb. Check in is not until 4pm, no exceptions!!!! This was the worst experience regarding a hotel and we are in our late 60’s. Highly recommend you don’t stay here or in this bad section of Detroit.
Viaggio di 1 notte
Recensione degli ospiti Expedia verificata

2/10 Scadente

This was one of the worst experiences I have ever had at a hotel. We arrived at 1:30 to check in, the front desk said the system was down after waiting for an hour so she handed out numbers for people. Her shift ended and a new worker came in and had no difficulties with the system. However, the first lady didn't tell him about the 8 other people in line, we ended up waiting a total of 3 hours to check in. The room was dirty, service was terrible. They handed out duplicated keys for rooms so people were walking into other people's rooms - two people got robbed while we were there. They handed out a parking pass and said "it's not safe but here you go." I would not recommend this hotel to anyone.
Miranda, viaggio di 1 notte
Recensione degli ospiti Expedia verificata

4/10 Discreto

Computer system was down during peak check in time on Saturday afternoon. People were lined up out the door waiting to check in. Took about 1.5 hrs. Hotel also processed a $100 incidental charge on my credit card that I had to call and have a credit issued. Beautiful facility, hope they can overcome these operational issues. Staff were holding up quite well despite the enormous stress of the situation.
Steve, viaggio di 1 notte
Recensione degli ospiti Expedia verificata

2/10 Scadente

We arrived at 3:30pm for check-in and waited two hours in line before we were able to check-in. There was one employee working the front desk until 4:15pm. We were told the room had no a/c. This would not have been a problem as it was a cold day, however our room was on the first floor near the hotel entrance, so noise and safety were an issue while having the windows open. We requested a different room but were told they were booked full. In order to try to get another room they would have to cancel our current reservation and we would have to try to call to get another. We had already waited for two hours and had no choice but to take it. The employee commented he knew there was gong to be long check in processes because he had looked ahead on the schedule and saw how booked the hotel was. Sounds like terrible management. They left their two employees out to the wolves. Everyone was complaining. Our room didn’t have a/c nor a remote control for the television. There was a used condom behind one of the night stands which was only found looking for the television remote. There is also an $18 fee for the pool etc that was not mentioned on Expedia.
Jamie, viaggio di 1 notte
Recensione degli ospiti Expedia verificata

8/10 Ottimo

Roberts hotel review
Suite was large and airy. Lots of windows. Staff was friendly. Great views of the river. Pool was clean.
Viaggio con gli amici di 1 notte
Recensione degli ospiti Hotels.com verificata

4/10 Discreto

It's An Older Huge Piece Of Property.It Has Large Rooms Which Needs A lot Of Updates. It Has Good Bones. I Can Tell It Was Really Grand In Years Gone By. It Can Be Grand Again. And The Beauty Of It Also Is The Riverfront Is Right Outside Your Window, If You Have A Room On The East Side Of The Building. Or You Can Walk Out The Door, Find A Seat And Enjoy The View. Did I Mention, That Canada Is Across The Way. My Opinion, The Owner Of This Gold Mine Needs The Right Investors, Who Are Willing To Go All In, To Make This Place Grand Again. They Need A Large Staff, With A lot Of Experience In Hospitality. This Place Is Too Massive To Only Have A Skeleton Crew! The People That's Hired To Make Sure The Air Is Running Properly! Unfortunately, I Had To Go To Another Hotel. Because The Ceiling In My Run Was Leaking.so I Was Disappointed, Hot and Tired. I Did Get My Refund Right Away. Thank You! Lastly With All That Said, I Will Not Bash This Hotel. I Believe It Still Has Many Years To Be Great! And Offer A Really Nice Place To Stay. Things Need To Be Put In Place To Bring This Into A Reality (Fruition). If I Had The Money Right Now, I Would Love To Buy It. Before I Checked Out, I Was Thinking About How I Would Decorate. I Would Blend In The Nostalgia Of This Place In A Fresh Look. Each Floor Wood Have A Different Theme With Nice Colors And Décor. I Would Take Out (Urban) And Replace It With Grand! That's The Level In Which This Property Should Be Envisioned....
PeggyGray, viaggio di 1 notte
Recensione degli ospiti Expedia verificata

6/10 Buono

The Room was horriblr but had a good view, Phone did not work, chair looked like a angry tiger had clawed it
Viaggio di 1 notte
Recensione degli ospiti Expedia verificata

2/10 Scadente

Will never stay there again
I was not satisfied with the room it was not clean . The bathroom had a used towels on the sink when we got there , and a used tiowel was laying on the bed .
kevin, fuga romantica di 1 notte
Recensione degli ospiti Hotels.com verificata

2/10 Scadente

Worst maintenance & response.Highly Not recommend
Worst maintenance and response. Highly Not recommended
sai venkatesh, vacanza in famiglia di 1 notte
Recensione degli ospiti Hotels.com verificata

2/10 Scadente

Very deceiving place. Was very dirty. Beds were very uncomfortable. ABSOLUTELY NO AIR CONDITIONING!! They offered to give us 2 fans in exchange. The rugs were very dirty and nasty. Our bathroom was a mess, with garbage still laying around, clearly the rugs were not vacuumed. Our tub would not drain, and also back washed with all sorts of nasty hair filling our tub. My daughter and husband have suffered bed bug bites. ABSOLUTELY NO WIFI in the hotel, except in the lobby. Very poor and deceiving place, yet they want you to pay a RESORT FEE, which in very fine print does it state they want 18 dollars per person.......Was very upsetting for my family. When asked if we can have our money returned, we were told to call the toll free number and that it would be days before we get anything returned to us. I have yet to write a letter to the Better Business Bureau to have this hotels operating license revoked......What a freaken terrible joke this place really is!!!! PLEASE do not stay here.......terrible, terrible, terrible
Roxanne, viaggio di 1 notte
Recensione degli ospiti Expedia verificata

4/10 Discreto

PLace Needs Work
I think the Hotel some day will be a nice place to stay but they are in Renoivations - Air Conditioning did NOT work in 75% of the rooms - We had to pay an $18.00 charge for a Pool - Conventions and another fee that would not be happening there in the shape of the Hotel - They booked double people in rooms which got a little scary If the Management will work harder and get more completed it will be good - Now it is not worth the stay
Marsha, vacanza in famiglia di 1 notte
Recensione degli ospiti Hotels.com verificata

2/10 Scadente

The Shining (for real)
Basically the hotel in The Shining, had no air conditioning, no towels, bar was always closed, TV's didn't work, phones to call the front desk were broke, everything was either broken or missing. When we checked in there was a sign that said back in 5 min, next day back in 30, when they did show up the girl said don't answer the door if somebody knocks, call the front desk first to see if it's legit, check your toilets and faucets to see if they work, cops knocked on our door when we got to the room, couldn't call the desk cause phone was broke, used my cell, said somebody smelled weed, he was gonna bust the door down, found out it was the people 5 doors down and they we're bringing the drug dogs in, it was 90 degrees in our room and had to open the windows just to breath, bed sheets were the only thing semi- clean in the hotel. I booked this hotel cause it looked historical and was by the riverwalk. But the riverwalk was the only good thing about this hotel. The worst hotel I've ever been to in my entire life. I would have rather slept outside and possibly have gotten robbed. They said they were fixing to do a 5 million dollar rennovation ...yeah 5 million wouldn't even fix the plumbing and air conditioning in this building. or replace the carpet and clean this place. When I finally got towels so we could shower, another guest said "oh u got towels!" ..."we couldn't get any so we used our bed sheets."...stay away from this place, I'm sure it's haunted too.
Viaggio con gli amici di 2 notti
Recensione degli ospiti Hotels.com verificata

2/10 Scadente

Viaggio di 1 notte
Recensione degli ospiti Expedia verificata