We were inspired to return after a very positive previous stay, albeit a couple of nights. Unfortunately this stay did not replicate the same standard.
This is a pub with restaurant and rooms, not able to be a hotel.
Positives
Comfortable sleeping arrangements, some audible interruptions from downstairs, doors banging, toilet hand driers and music bass playing.
Andrew and Jayk attentive and caring.
Sunday Roast excellent.
Builds
Evident there is a disconnect between quoting to operate as a 3-star Hotel online (see Google) and being able to operate as one:
Food unavailable one day due to Chef apparently out sick so had to source food elsewhere and were forced to eat in our room. Signs of food being cooked in the kitchen however for others.
Sunday only Roasts available, however another group were able to get other dishes served, showing inconsistent treatment again.
Manager illusive to address these issues themselves, sending less experienced staff to manage. A poor look.
We no longer had faith in being served food so decided to take our dining elsewhere to avoid disappointment.
In summary, OK for 1-2 nights passing through, any longer stay and in the current set up the cracks appeared for us at least.
Pub is ok
Restaurant can be good, when open and has stock.
Rooms good, but can be noisy when pub operating.
Staff need upskilling.
Would not return based on last experience, and not willing to recommend in case of disappointing.
