Does Hanoi Golden Hotel offer free cancellation for a full refund?

Yes, Hanoi Golden Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Hanoi Golden Hotel?

Sorry, there's no onsite parking at Hanoi Golden Hotel.

Is airport shuttle service offered by Hanoi Golden Hotel?

Yes, an airport shuttle is available. The charge is VND 830000 per vehicle roundtrip.

What are the check-in and check-out times at Hanoi Golden Hotel?

You can check in starting at 2 PM. Check-out time is noon.

Are there restaurants at or near Hanoi Golden Hotel?

Yes, there's an onsite restaurant that offers international cuisine.

What's the area around Hanoi Golden Hotel like?

Hanoi Golden Hotel is a short 6-minute walk from Hanoi Long Bien Station and 9 minutes' walk from Hoan Kiem Lake.

Hanoi Golden Hotel, Hanoi: Hotel Reviews, Rooms & Prices

8/10 Very good

Jul 25, 2025

Great location easy walking to things. Hard to find location walk down a dirty little alley. Staff were amazing. Room was clean and comfortable beds

Chatlene, 1-night trip

10/10 Exceptional

Apr 29, 2025

This hotel was quite comfortable! There’s an elevator, nice beds, and a good shower in a clean bathroom. It is down a tiny alleyway that is not well marked, but once you know where to go it is easy (and takes you by a shop with great bao buns). A nice find for the price!

Emma, 3-night trip

8/10 Very good

Aug 6, 2023

Is difficult to find this hotel because the entrance is quite hidden, but overall the price is super affordable. The hotel is clean very well located, you can walk petty much to every tourist attraction. Lots of food options around, to choose from. If you are looking for affordability and convenience this is your place.

Joana, 2-night trip

10/10 Exceptional

Jun 11, 2023

Highly recommend

Very much loved this hotel for the price, it was clean and everyone was so nice and friendly and were able to watch our bags while we went to cat ba. Very walkable and right by night market. It is down a little alley way so look for the sign on the street. It was quiet even though it was so central. Free coffee in lobby, AC worked very very well

Dillon, 1-night trip

4/10 Fair

Jun 8, 2024

So confused who could have given this hotel the good reviews. Was definitely my least favourite stay on my 2 month southeast asia trip. Firstly I walk in and the room had ants crawling all over, the safe and minibar both didn’t work (which is quite important when you’re somewhere so hot and can’t even keep cold water in your room). The hotel is at the end of this awful sketchy alley, which smells so bad. You’ll be leaving the hotel at 8 am for a tour and people are chopping raw chicken on the floor and you have to jump over them. If you’d like to come back any time after midnight, you have to wake up this guy who sleeps on the lobby floor, which you feel so bad to do… so weird they cannot give you a key like any other hotel i’ve been to. Also they lock the whole alley, so you have to call him outside the alley and wait for him to come there? Does not feel safe at all, as a solo traveler what would i do if my phone was stolen/dead, or if i was followed home or just needed to get in urgently late at night? Also cause of this weird alley thing, you cannot wait for any of your tours or cabs at the lobby, you have to walk to the street with your stuff and wait in the middle of the road.

Lal, 3-night trip

6/10 Good

Feb 21, 2025

Location and comfortability is mediocare, but Peter, the hotel’s overall customer service provider (concierge, reception, facilities maintenance, host etc) is excellent, very nice and respectful.

Glenna, 4-night trip

4/10 Fair

Aug 8, 2024

SHOTA, 2-night trip

10/10 Exceptional

Feb 16, 2024

Robert, 3-night trip

10/10 Exceptional

Jan 12, 2024

Kian Ann, 3-night trip

6/10 Good

Dec 26, 2023

酒店很近景點及很多食店, 我們原先訂購2間單床房間, 但去到後才通知沒有同層2間單人床房間, 需分開層數或如同層其中一間需雙人床房間, 最後我們選擇同層及安排6樓房間, 電梯只去到5樓需行上1層, 樓梯很窄. 2張單床房間也很窄, 沒有電話及護髮素等設施.工作人員很好, 有洗衣服務及Call車往機場服務.

WING FUNG, 4-night trip

8/10 Very good

Dec 8, 2023

Erik Damgaard, 2-night trip

10/10 Exceptional

Jun 4, 2023

Convenient location, friendly and helpful staff, nice room with a comfortable bed. Overall, a great value

Brady, 4-night trip

2/10 Poor

Feb 25, 2023

Hiroyuki, 1-night trip

6/10 Good

Jan 8, 2023

フロントにあるコーヒーは良かった。練乳の補充がない。リネン類の衛生的にかける。

8/10 Very good

Mar 19, 2020

We enjoyed our stay but had to leave as flights was cancelled and had to change to early flight

Adrian, 2-night trip

10/10 Exceptional

Jan 2, 2020

Its a small room on an alley but its so clean aimee the staff was so nice . She talks english too. Shes so approachable breakfast is goodtoo.. Will stay at this hotel again

Mary Joy, 3-night trip

10/10 Exceptional

Oct 12, 2019

ハノイまでのタクシーアレンジや、お部屋の延長を交渉して適切なお値段で受けてくれました。融通がききます。ベトナムドンが足りなかったのですが、円で払えました。エレベーターがないのだけが改善点です。螺旋階段で3階まで上がるのはしんどいです。特に重いスーツケースをエレベーターなしで運ぶのは大変だと思います。

ラビアンローズ, 1-night trip

10/10 Exceptional

Aug 3, 2019

立地はとても良かった！どこに行くにもアクセスしやすかった。旧市街を歩くならとても良い場所！！

1-night trip

8/10 Very good

Jul 7, 2019

1-night trip

8/10 Very good

Jul 3, 2019

Anders, 2-night trip

10/10 Exceptional

Jun 21, 2019

기대하지 않았는데 가격대비 굉장한 만족입니다.

리셉션 굉장히 친절합니다. 공항버스, 여행계획까지 도움을 줘요. 위생은 더운 나라라서 어느정도 포기하셔야 하지만, 커피랑 조식은 위생빼곤 괜찮았습니다.

스칼, 4-night trip

8/10 Very good

Apr 3, 2019

Overall experience is very satisfactory. Staff was very attentive to our needs. Daily make up of our room. Breakfast was ok. Location was very convenient to night market and restaurant. The entrance to the hotel though is a small alley, the only down side of it. But ok in general.

MaryAnn, 4-night trip

10/10 Exceptional

Mar 4, 2019

Best staff ever and good value rooms

It's cheap but one of the most valued hotels we stayed at. They are clean and nice. Breakfeast good. Best part is the lovely receptionist who helped us with everything, helped everybody to get their best stay. We also forgot our passport in Sapa and they fixed the whole thing to get it there in 1 and a half day. Would definetly live here again, nearby to most of it aswell.

1-night trip

10/10 Exceptional

Feb 2, 2019

Albergo impeccabile, tutto perfetto a parte il ragazzo della reception, perché ci ha fatto pagare il taxi per l'aeroporto con prezzo maggiore di quello in precedenza, e in più ci aveva assicurato la colazione prima della partenza e alla fine non ci ha dato nemmeno una bottiglietta d'acqua, e dato che la colazione era pagata sarebbe bastato un pacco di biscotti e un succo di frutta!! Peccato perché tutti gli altri che ci lavorano sono stati molto carini

luca, 1-night trip

10/10 Exceptional

Jan 31, 2019

Perfetto

Belle camere, molto pulito, personale gentile e posizione ottima!!!

luca, 2-night trip

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