Overall, we had a great stay at this property. The location was excellent and communication from the operators was very good. Overall cleanliness and condition was adequate. The apartment was a little bit tight, but that is to be expected in London. More hooks, racks, etc would help. Also, we really appreciated free access to laundry (with pods) but the dryer took a very long time to dry a load, just be aware of this. If you are looking for a safe and quiet "home base" while exploring London, this is a great option. Earls Court Station was just a short walk away.