Hamburg Apart

I would not want to stay here again: TV did not work, room way too small, no breakfast, not safe as all room keys were identical, no private bathroom. This wasnt a real hotel ! Glad i only stayed one night!

Perfect

Had difficulty with check in as I dropped my bags prior to check in but failed to return prior to 10pm to complete, so lost a night and was forced to pay a much higher room rate for one night. However, even though the reservation was technically canceled, the front desk manager an owner held the second night. Hotel very clean and convenient, people very nice. From ad I thought that it had a private bathroom but these are actually shared per floor.

The hotel was very nice with the exception that the rooms seem to have identical keys. That is, a guest in room A can use his or her key to unlock the lock at room B. I realised this when another guest mistakenly unlock my door whilst I was inside the room. The hotel staff apologised for this but I considered it to be a very serious breach of security.

I want my money back! You offered a 24 hours open reception and I went at midnight, it was closed and no one answered the phone. Please contact me with the manager so I can negotiate a rembursment.

Das einzige Problem war das Gemeinschaftsbad, was sich gerade morgens schwierig gestaltet hat. Zudem war es nachts sehr laut. Das Zimmer war sehr nett eingerichtet und sauber.

CN 三人间睡三个成人没什么问题。共用卫生间似乎也不是很大的问题，因为厕所的使用率确实不高。 EN The room is suitable for 3 adults and the room is big enough. The shared WC(toilet) didn't cause much inconvenience as imagined before, because the frequency of using it is quite low. (Provided for convenience. Maybe inaccurate)

After 22h00 PM - No checking possible . NO help on the phone - No clear message when booked on this matter So I had to find another hotel

One bathroom for 5 rooms,reception only opens till 22:00.Found an old dirty spoon in the drawer as soon as i arrived.Found a cup of yogurt and an old cigarette under the bed.