Booked this hotel because the manager from our initial choice called to cancel my reservation due to overbooking. The place is acceptable if you are not driving your vehicle. The free parking is two blocks away and the area does not feel safe to walk if you arrive late at night. The room had two beds and a bathroom, but lacked a closet and chairs. The bathroom had an unpleasant smell, like a sewer, although it looked clean. The hostel is located in the city's old downtown, so you have to be careful if walking out on your own. The place is family owned, and they were very kind and helpful.
Upon our arrival, we were surprised to learn that they were unaware of our reservation, so I believe there must be a communication problem between Hotels.com and the hostel. It would be a good idea to call them before arriving to make sure they are expecting you. Luckily, they had our room available so no harm was done.
