Hotel Boutique Real San Juan Center

Booked a standard room. Apparently all standard rooms are in an annex not the hotel. Exceedingly noisy from the busy road in front. Safe didn’t work, bathroom taps were loose, telephone blinked incessantly- reported it 3 days in a row, was not mended we unplugged it. Continental breakfast very poor, Bimbo toast with some sliced fruit. Our last day, very little fruit and no jam. We ended up staying at another hotel so we could sleep and returning for breakfast.

The hotel is 3.5-4 stars. The service was mostly very good, and everyone was very friendly. Key staff spoke English fluently, which made it an easy place to stay. A few negatives: our room was on the small side without much storage space; the walk to the city center was 20 minutes, but the walk to the Avenue of Monuments was just 5 minutes; and breakfast was not included automatically for all guests as stated on the Hotels.com website. (Hotels.com should confirm this arrangement with the hotel or drop it from its description.) Despite these minor negatives, it was a very pleasant place to stay and the people were quite kind.

Really friendly staff and very clean hotel. Great shower, great bed, great location.