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Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

3.0 star property
Knoxville hotel with outdoor pool and restaurant

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

Exterior
Exterior
Premium bedding, desk, iron/ironing board, free cribs/infant beds
Property amenity
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
  • 24/7 front desk
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • Seasonal outdoor pool
  • Room service
  • Business center
  • 24-hour front desk
  • Front-desk safe
  • Convenience store
  • Snack bar/deli

Feel at home (6)

  • Free cribs/infant beds
  • Microwave
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
The price is $134
includes taxes & fees
$114 per night
Dec 27 - Dec 28

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed - double
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed - double
Hair dryer
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed - double
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communication)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed - double
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed - double
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Shower)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Accessible Shower)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed - double
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed - double
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Accessible Tub)

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed - double
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed - double
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed - double
Hair dryer
  • Sleeps 4
  • 2 Queen Beds
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About the neighborhood

Map
5634 Merchants Center Blvd., Knoxville, TN, 37912

What's nearby

  • Knoxville Expo Center - 17 min walk
  • Knoxville Convention Center - 6 min drive
  • University of Tennessee - 7 min drive
  • Neyland Stadium - 8 min drive
  • Thompson–Boling Arena - 8 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 23 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Cracker Barrel - ‬13 min walk
  • ‪Hexagon Brewing Company - ‬8 min drive
  • ‪Austin's Steak & Homestyle Buffet - ‬14 min walk
  • ‪Pizza Inn - ‬17 min walk

About this property

Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel

Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel puts you within a 10-minute drive of University of Tennessee and Neyland Stadium. Guests can take a dip in the outdoor pool or grab a bite to eat at Bull and Barrel, which serves breakfast and dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers like the helpful staff and overall property condition.

Languages

English

At a glance

DONE

Hotel size

    • 122 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Grocery/convenience store

Working away

  • Business center
  • Meeting room
  • Conference space (1076 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Special features

Dining

Bull and Barrel - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: USD 50 per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately USD 9.95 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per pet, per night

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May 21 to September 10

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Holiday Inn Knoxville N Merchant Drive Hotel
Holiday Inn N Merchant Drive Hotel
Holiday Inn Knoxville N Merchant Drive
Holiday Inn N Merchant Drive
Holiday Inn Knoxville N Merchant Drive
Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel Hotel
Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel Knoxville

Frequently asked questions

Does Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel offer free cancellation for a full refund?
Yes, Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?
Yes, pets are welcome. There's a charge of USD 50 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?
Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Check-out time is noon.
What is there to do at Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel and nearby?
Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel has an outdoor pool and a fitness center.
Are there restaurants at or near Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel?
Yes, there's an onsite restaurant, Bull and Barrel.
What's the area around Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel like?
Holiday Inn Knoxville N - Merchant Drive, an IHG Hotel is in Inskip, a short 17-minute walk from Knoxville Expo Center.

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Kayla, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Renee, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good but not perfect.
Quite a bit of space and very clean. The beds were comfortable but very high. We literally had to jump up to get on them and I, at least, had to be careful betting off. There was one chair in the room some distance from the TV. It would be nice to have a desk chair on casters so that a person could watch the news in the morning without having to jump back in bed. There is plenty of room for another chair.
Steve, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

shannon, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Kimberly, 1-night trip
Verified Hotels.com guest review

6/10 Good

Book direct next time
I booked two rooms on Hotels.com when I arrived, the facility said that they only had one room for me. Currently, I am being charged for two rooms. The Holiday Inn said I had to go through Expedia. No one has responded to my text inquiry yet.
Alysia, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Penny, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Met needs, very comfy
Bartender was super cool? Boston guy.
Luis, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

carrie, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Ronald, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Practical
Convenient to the UT Campus and affordable
Ronald, 2-night family trip
Verified Hotels.com guest review

2/10 Poor

Miguel, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Area questionable
Hotel itself is nice. Area around is very run down with many homeless people wandering around the super 8 up the street and by the gas stations. Never received room service Was told they had 90 checkouts.
Kimberly, 3-night family trip
Verified Hotels.com guest review

6/10 Good

tom, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Cassandra, 2-night family trip
Verified Hotels.com guest review

6/10 Good

No issues, would stay again
We checked in late after a concert. The staff wasn't very friendly or communitive but there were no issues. Our stay was short. The room was clean with no issues.
Brittany, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Property itself was neat & staff was friendly. Rooms were clean. Bathrooms are very small & area around property is suspect.
Alexis, 2-night trip
Verified Expedia guest review

10/10 Exceptional

SARA, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jason, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Lauren, 1-night trip
Verified Expedia guest review

8/10 Very Good

Comfortable. Clean. Roomy. Perfect for a quick one night stay.
Kasey, 1-night romance trip
Verified Expedia guest review

8/10 Very Good

It was a nice clean stay.
Michael, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Chesney, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Caroline, 3-night trip
Verified Hotels.com guest review

General property information

Travelers Say
"Very clean, contemporary and updated, great outdoor pool, large parking lot for parking my boat."
Reasons to Book
Comfortable Beds & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM