Hotel am Sophienpark

I didn't like the bathroom. But the room generally is comfortable. Hotel is located in a perfect place. They have free coffee, tea, water in the lobby all the time. And very nice park

I wish I new the property doesn’t have A/C

We have traveled all over the world to many places, and had never been to a hotel where the front desk personnel were so rude. During our short stay here, we encountered three ladies at the front desk, all of them had the same demeanor. We were given a room that was located on the second floor - one side just above the street and the other the stairway. On the street side, our room was almost directly above the bus stop. There were noises from nearby construction, buses, cars, motorcycles, people, and dogs. Some of these noises went on all night long. On the stairway side, there were people talking loudly way into the night. The room did not have air-conditioning which is understandable in some places but it was either keep the window closed to help keep out the noise or open the window to stay cooler and ventilated and suffer the noise. Before going to bed we figured that we would not be able to sleep well in the assigned room, so we offered to pay more to be changed to another room. However, we were told that the hotel was “fully booked” for both nights of our stay. This was made very clear to us. At NO time were we offered a free upgrade - we don’t know why the hotel manager was told so. You would expect a fully booked hotel of this size to have more than one group of people on the terrace on the courtyard side at 8 PM. At the same time, the windows of the rooms on the courtyard side were all dark except for two and the next morning we saw ver

Unpleasant stuff. Low quality breakfast and with zero facilities. You get much less than what you are paying for.

This was such a beautiful hotel! The grounds were beautiful,and the parking was easy! Thebreskfast was included, and the buffet was lovely. Great, spacious room as well as a very well appointed bathroom! The location was also perfect and in walking distance to all major sites!