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The Palm Beach Resort

3.0 star property
Lakefront hotel with 3 bars/lounges, near Gisenyi Beach

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Photo gallery for The Palm Beach Resort

Sun loungers, beach umbrellas, beach towels, beach bar
3 bars/lounges, beach bar
Property entrance
Deluxe Bungalow, 2 Bedrooms, Lake View | In-room safe, free WiFi
In-room safe, free WiFi
Located near Gisenyi Beach, The Palm Beach Resort offers a beachside retreat with breakfast buffet, a lively beach bar, and a serene garden. Connect to in-room WiFi or simply unwind on the terrace with free newspapers.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Non-smoking
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 3 bars/lounges
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Beach bar
  • Room service
  • Coffee shop/cafe
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden

Feel at home (6)

  • Private bathroom
  • Separate dining area
  • Living room
  • Television
  • Garden
  • Terrace

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Double Room, Lake View

Deluxe Double Room, Lake View | In-room safe, free WiFi

Deluxe Double Room, Lake View

Highlights

Furnished patio
Separate dining area
Separate sitting area
Air conditioning
TV
Ceiling fan
Rainfall showerhead
Private bathroom
  • 291 sq ft
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Bungalow, 2 Bedrooms, Lake View

Deluxe Bungalow, 2 Bedrooms, Lake View | In-room safe, free WiFi

Deluxe Bungalow, 2 Bedrooms, Lake View

Highlights

Furnished patio
Separate dining area
Separate sitting area
Air conditioning
TV
Separate bedroom
Ceiling fan
Rainfall showerhead
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

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Feb 16 - Feb 17
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About the neighborhood

Map
1 Brasserie Street to Cap Rubona, Nyayumba, Western Province

What's nearby

  • Nyamyumba Hot Springs - 4 min drive
  • Université Libre de Kigali - 9 min drive
  • Rwanda Tourism University College - 12 min drive
  • Gisenyi Beach - 15 min drive
  • Parc National des Virunga - 16 min drive

Restaurants

  • ‪Kivu Resto - ‬10 min drive
  • ‪Caritas Hotel - ‬9 min drive
  • ‪The New Tam Tam - ‬6 min drive
  • ‪Migano Cafe - ‬7 min drive
  • ‪Salt and Pepper Restaurant - ‬10 min drive

About this property

The Palm Beach Resort

When visiting Nyayumba, The Palm Beach Resort is a great choice to consider. Guests looking for a bite to eat can check out the coffee shop/cafe, and the 3 bars/lounges are nice spots to grab a drink at the end of the day. Other highlights include a beach bar, a snack bar/deli, and a terrace.

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 10 rooms
DONE

Arriving/Leaving

    • Check-in start time: 11:30 AM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children may not be eligible for complimentary breakfast
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast
  • 3 bars/lounges
  • Restaurant
  • Beach bar
  • Coffee shop
  • Barbecue grills
  • Room service
  • Snack bar/deli

Working away

  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas

Facilities

  • Garden
  • Picnic area
  • Terrace

Room amenities

Be entertained

  • 42-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

What to enjoy

  • Furnished patio
  • Separate dining area
  • Separate living room

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Palm Beach Resort Gisenyi
Palm Beach Gisenyi
The Palm Beach Resort Hotel
The Palm Beach Resort Nyayumba
The Palm Beach Resort Hotel Nyayumba

Frequently asked questions

Does The Palm Beach Resort offer free cancellation for a full refund?

Yes, The Palm Beach Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Palm Beach Resort?

Sorry, pets aren't allowed.

Is parking offered on site at The Palm Beach Resort?

Yes, there's free self parking.

What are the check-in and check-out times at The Palm Beach Resort?

Check-in start time: 11:30 AM; Check-in end time: midnight. Check-out time is 10 AM.

What is there to do at The Palm Beach Resort and nearby?

The Palm Beach Resort has 3 bars and a picnic area, as well as a garden.

Are there restaurants at or near The Palm Beach Resort?

Yes, there's an onsite restaurant.

Does The Palm Beach Resort have any outdoor private spaces?

Yes, every room features a furnished patio.

Reviews

7.6

Good

8.0/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Exceptional

YES
LOVE this place the vibe is incredible. The pillows aren’t great but other than that this place is a winner.
Rachel, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

Traditional cottage was poorly equipped. Modern cottage significantly better. Manager and staff were extremely helpful at all times. Breakfasts were excellent Payment was an issue as I had decided to pay the resort on arrival but payment was deducted from my card 3 days before arrival. The traditional cottage was found to be unacceptable and a downgrade to modern was agreed but no refund was offered.
2-night trip
Verified Expedia guest review

6/10 Good

It was nice. They said they canceled my Expedia reservation because they don’t like how Expedia takes thirty days to reimburse them. They charged me $80 to stay and did not cancel the reservation. Expedia charged me $94.43 for the same stay
1-night trip with friends
Verified Expedia guest review

4/10 Fair

My room was not available at check in. First I was told that I had no booking and then I was told that I was checking in too late (11pm) despite the fact I pre-paid the room on Expedia Expedia was great; they offered to help find another room in town and rebated the money for the Palm Beach the next morning. Advice is to confirm with the property before you depart on vacation that your room is held; which typically should not be necessary
disappointed, 1-night trip
Verified Expedia guest review

8/10 Very Good

Serenity
A relaxing place with a great garden on the edge of the lake with a breathtaking view
Calvin, 3-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing hidden gem of paradise
This place is totally paradise as per name. The location, hospitality of staff who can not do enough for you is amazing. This made the holiday special and truely memorable . Will highly recommend to couples who want a fantastic ambience and recharge their batteries in a romantic setup. We will DEFINATELY be back.....Thank you
Benhilda, 2-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect oasis
Apparently around for 16 years and prefected as a lovely Oasis right on the water, minutes from a few great local restaurants.
1-night romance trip
Verified Hotels.com guest review

4/10 Fair

A éviter
Description hotels.com totalement mensongère c’est une honte ! On vous fait miroiter des choses qui n’existent pas (cuisine dans la chambre, télévision). Service de restauration bon mais d’une lenteur extrême
Fabien, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Will never forget the running waiters
This is a fantastic place. The facilities are a bit rustic, and there is no aircondition, but the service was amazing and personal, and the location in the midst of a lush garden on the coast of Lake Kivu was just fantastic. It is just a shame that there is no swimming in the lake - and no pool. There was a great atmosphere in the restaurant with a fire pit on the floor and a local music performance one evening. And something I never saw before: Running waiters!!
Jacob V, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The staff was exceptionally amazing. So nice, helpful and always wanted to make sure we were happy. They organize for us days trips with drivers and it was really worth it. The location was great just on Lac Kivu. It was a great place to relax and go for walks in the area. The food offered was also really good
2-night trip
Verified Expedia guest review

2/10 Poor

Vorsicht ist hier geboten!!!
Ich buchte am 25 Dez. einen Bungalow als wir dort ankamen sagte der Manager uns das er keine Buchungen von Hotels.com oder Expedia akzeptiere sondern nur bar oder mit Kreditkarte und unsere Buchung stoniert wurde er hätte das Hotels.com mitgeteilt. Wir protestierten und zeigten ihm unsere Bestätigung und wollten das mit Hotels .com sofort klären . Leider erreichte man natürlich keinen an Weihnachten und nach gut 30 min setzte er uns unter Druck entweder ihr bezahlt das Zimmer oder ihr müsst die Anlage verlassen. Also waren wir gezwungen nochmal zu bezahlen und das zu einem höheren Preis. In Deutschland zeigte sich Hotels.com kulant und erstattete uns die unaehmlichkeiten aber erst nachdem wir beweisen konnten das wir doppelt gezahlt hatten. Der Manager behauptete gegenüber Hotels.com wir wären nie erschienen. Hier wollte jemand wahrscheinlich 2x kassieren. Die Anlage ist nicht so modern wie sie auf den Bildern erscheint. Der Garten war schön die Bungalows sind deutlich in die Jahre gekommen. Die Essensbestellung dauert mindestens 45 min manchmal 1,5 Stunden.
Daniel Enrique, 2-night romance trip
Verified Hotels.com guest review