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Crowne Plaza Kunshan by IHG

5.0 star property
Escape to this bustling hub where shopping meets luxury and relaxation meets entertainment.

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Photo gallery for Crowne Plaza Kunshan by IHG

Exterior
Lobby
Exterior
Point of interest
Meeting facility
Located in the heart of Kunshan, Crowne Plaza Kunshan, an IHG Hotel offers a vibrant retreat. Stay active at the health club or take a refreshing dip in the indoor pool with sun loungers nearby. With two on-site restaurants serving Chinese cuisine and kids' meals, you'll find something to satisfy your cravings.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Free parking
  • Pool
  • Air conditioning
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Health club
  • 24-hour room service
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Laundry service

For families (6)

  • Free cribs/infant beds
  • Private bathroom
  • Separate bathtub and shower
  • Television
  • Daily housekeeping
  • Elevator
The current price is $75
includes taxes & fees
$71 per night
Feb 27 - Feb 28

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, City View (Lounge Access)

Down comforters, minibar, in-room safe, desk

Standard Room, City View (Lounge Access)

Highlights

Air conditioning
Free cribs/infant beds
TV
Down duvet
Private bathroom
Separate bathtub and shower
Hair dryer
Bathrobes
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible

Down comforters, minibar, in-room safe, desk

Standard Room, 2 Twin Beds, Accessible

Highlights

Air conditioning
Free cribs/infant beds
TV
Down duvet
Private bathroom
Separate bathtub and shower
Hair dryer
Bathrobes
  • Sleeps 3
  • 2 Twin Beds

Standard Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Down duvet
Private bathroom
Separate bathtub and shower
Hair dryer
Bathrobes
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room

Down comforters, minibar, in-room safe, desk

Standard Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Down duvet
Private bathroom
Separate bathtub and shower
Hair dryer
Bathrobes
  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, City View (Lounge Access)

Down comforters, minibar, in-room safe, desk

Standard Room, 2 Twin Beds, City View (Lounge Access)

Highlights

Air conditioning
Free cribs/infant beds
TV
Down duvet
Private bathroom
Separate bathtub and shower
Hair dryer
Bathrobes
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, City View (High Floor)

Down comforters, minibar, in-room safe, desk

Standard Room, 2 Twin Beds, City View (High Floor)

Highlights

Air conditioning
Free cribs/infant beds
TV
Down duvet
Private bathroom
Separate bathtub and shower
Hair dryer
Bathrobes
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, Accessible

Down comforters, minibar, in-room safe, desk

Standard Room, Accessible

Highlights

Air conditioning
Free cribs/infant beds
TV
Down duvet
Private bathroom
Separate bathtub and shower
Hair dryer
Bathrobes
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Living Lounge Access)

Separate tub and shower, free toiletries, hair dryer, bathrobes

Suite, 1 Bedroom (Living Lounge Access)

Highlights

Air conditioning
Free cribs/infant beds
TV
Down duvet
Private bathroom
Separate bathtub and shower
Hair dryer
Bathrobes
  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Down comforters, minibar, in-room safe, desk

Standard Room

Highlights

Air conditioning
Free cribs/infant beds
TV
Down duvet
Private bathroom
Separate bathtub and shower
Hair dryer
Bathrobes
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Living Dining Area)

Suite, 1 Bedroom (Living Dining Area) | Down comforters, minibar, in-room safe, desk

Suite, 1 Bedroom (Living Dining Area)

Highlights

Air conditioning
Free cribs/infant beds
TV
Separate bedroom
Down duvet
Private bathroom
Separate bathtub and shower
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, City View

Down comforters, minibar, in-room safe, desk

Standard Room, City View

Highlights

Air conditioning
Free cribs/infant beds
TV
Down duvet
Private bathroom
Separate bathtub and shower
Hair dryer
Bathrobes
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Down comforters, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

Highlights

Air conditioning
Free cribs/infant beds
TV
Down duvet
Private bathroom
Separate bathtub and shower
Hair dryer
Bathrobes
  • Sleeps 3
  • 2 Twin Beds

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Lobby

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  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
9.0 out of 10, Wonderful, 143 reviews
The price is $65
includes taxes & fees
$61 per night
Feb 28 - Mar 1
Courtyard by Marriott Kunshan
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About the neighborhood

Map
No 699 Zizhu Road, Yushan Town, Kunshan, Suzhou, Jiangsu, 215300

What's nearby

  • Tinglin Park - 4 min drive
  • Wanda Plaza Kunshan - 5 min drive
  • Yangcheng Lake - 15 min drive
  • Jinji Lake - 29 min drive
  • Shanghai International Circuit - 32 min drive

Getting around

  • Hongqiao International Airport (SHA) - 63 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 108 min drive
  • Suzhou North Station - 33 min drive

Restaurants

  • ‪肯德基 - ‬2 min walk
  • ‪小可楼酒店 - ‬3 min walk
  • ‪奥斯卡音乐酒吧 - ‬4 min walk
  • ‪椰香香 - ‬7 min walk
  • ‪阿英煲 - ‬2 min walk

About this property

Crowne Plaza Kunshan by IHG

Crowne Plaza Kunshan by IHG is a great choice for a stay in Suzhou. Guests can take a dip in the indoor pool or grab a bite to eat at 飨食汇, which is one of 2 restaurants and serves breakfast and dinner. A bar/lounge, a health club, and a fitness center are other highlights at this luxurious hotel.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 312 rooms
    • Arranged over 21 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: noon
    • Late check-in subject to availability
    • Minimum check-in age: 16
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 16
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children's menu

What to do

  • Pool table

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Health club
  • An indoor pool
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available

Room amenities

Be entertained

  • 43-inch TV
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

飨食汇 - This buffet restaurant serves breakfast and dinner. A children's menu is available.
彩丰楼 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open select days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 138 per person

Children & extra beds

  • Rollaway beds are available for CNY 280.0 per night

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Kunshan Hotel
Crowne Plaza Kunshan
Crowne Plaza Kunshan by IHG Hotel
Crowne Plaza Kunshan an IHG Hotel
Crowne Plaza Kunshan by IHG Suzhou
Crowne Plaza Kunshan by IHG Hotel Suzhou

Frequently asked questions

Does Crowne Plaza Kunshan by IHG offer free cancellation for a full refund?

Yes, Crowne Plaza Kunshan by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Crowne Plaza Kunshan by IHG?

Yes, there's an indoor pool.

Are pets allowed at Crowne Plaza Kunshan by IHG?

Sorry, pets aren't allowed.

Is parking offered on site at Crowne Plaza Kunshan by IHG?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Crowne Plaza Kunshan by IHG?

Check-in start time: 3 PM; Check-in end time: noon. Check-out time is noon.

What is there to do at Crowne Plaza Kunshan by IHG and nearby?

Crowne Plaza Kunshan by IHG has an indoor pool and a health club.

Are there restaurants at or near Crowne Plaza Kunshan by IHG?

Yes, there are 2 onsite restaurants, featuring Chinese cuisine.

What's the area around Crowne Plaza Kunshan by IHG like?

Crowne Plaza Kunshan by IHG puts you in the heart of Suzhou. Popular attractions include Yongxin Square, which is 9 minutes away by car.

Reviews

8.8

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

4.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Good
MUSA, 2-night trip
Verified Expedia guest review

8/10 Very Good

Peter, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ok
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great choice for a business stay.
Can't complain.
Logan, 11-night business trip
Verified Hotels.com guest review

10/10 Exceptional

行政房服务很不错
行政房很不错，行政楼层有自助餐，happy hour有免费酒水和点心
WEIXI, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

Great place and good mall attached!
The hotel is very nice with a great breakfast option if you need to fill up before your day. The hotel is also attached to a high end mall with several food options on the bottom floor and top floor (and a Dairy Queen!) We did have trouble getting 4 towels for our family of four. We asked for 2 extra towels, which were promptly delivered. However, next time the cleaning service came through they only left 2 towels again. Besides this very small detail, everything else was very good!
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great Property
Very nice property, brand new hotel, super friendly staff, always smiling. Def. stay here again.
Verified Hotels.com guest review

2/10 Poor

Terrible hotel staff service and friendly
The hotel staff service is terrible with no professional and courtesy friendly attitude. We had lost our swimming suite in the room and they did not show any responsibility for it. Every time when you call for room services, they don't know your room number at all. When have issue with one of their staff, the front desk manager said we should complain to that staff's direct report manager not to him. What kind of service is this? How would I know who is that staff's direct manager to report to. This is very ridiculous. I would never stay in this hotel again and not recommend it at all.
3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

wonderful hotel and will back again
Boon Fook, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

CHIHCHIEH, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

CHIHCHIEH, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Morten, 4-night business trip
Verified Hotels.com guest review

8/10 Very Good

非常有水准的酒店
YAU CHOR RAPHAEL, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

JEN, 11-night business trip
Verified Hotels.com guest review

10/10 Exceptional

ShaoPeng, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

COREY, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

硬體跟服務都很好，旁邊就是商場，非常方便
Chih-Hsien, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

4-night business trip
Verified Hotels.com guest review

8/10 Very Good

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

JIA-HAO, 9-night trip
Verified Hotels.com guest review

10/10 Exceptional

SU, 9-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Yu Tung, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

非常推薦，吃東西方便，買東西也方便，隔壁就是大商場
2-night business trip
Verified Hotels.com guest review