McDreams Hotel Düsseldorf-City

Rooms are small but modern, clean and tidy. It is next to the railway line but the windows are triple glazed. Friendly staff. Self check-in worked fine for me but the door handles are rather hard to turn.

Can't rate because we were not allowed entry to hotel. Our flight was delayed past their 8 p.m. curfew. We tried to email them through your website without luck. Their information on the Hotel.com form gave a number but did not indicate one had to dial 0 first when calling within Germany. We tried multiple times to call to ask for extension so we could use our booking, but the calls were not successful because we did not know about dealing 0 first. It was very frustrating. We ended up having to book a room at the airport hotel (Sheraton) for 225 Euros for only 8 hours. The flight company had misplaced our luggage so we had to stay at the airport (or close to it) to pick up the luggage the next morning before our connecting flight. It was very unpleasant and a bad start to a honeymoon that took us nearly 33 years to finally have.

'Modern' code system for getting into rooms needs drastic fixing, one of numerous people struggling to get into their rooms due to the ridiculous system. Spoiled what was a perfectly reasonable hotel to stay at