Our stay at Rushmore Express started with a bit of confusion—the door handle was installed upside down, so both we and our neighbors initially thought our key cards weren’t working. After two trips to the lobby for reprogramming, staff finally informed us to push up on the handle instead of down. The room’s carpet appeared dirty and didn’t feel sanitary enough for walking barefoot. The bathroom was quite small, and the refrigerator was only a mini size. Additionally, the TV volume was very low, even when turned all the way up, making it difficult to hear. Overall, the stay was functional but fell short of expectations.